The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,130 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After dropping the old one I was so pleased to be able to replace it. So now I know where to purchase if I need anything Thankyou for being so kind and helpful Thankyou so much.”

Helpful Report

“My Thomas silver band plates arrived promptly and well packaged . Thank you Ruth”

Helpful Report

“Excellent product, service and shipping! Very happy with this purchase!”

Helpful Report

“Prompt alert and mailing when china I was looking for became available.”

Helpful Report

“Excellent choice of items. Found what I was looking for easily at a reasonable price. Prompt delivery and well packaged.”

Helpful Report

“Very helpful to replace broken items in my favourite crockery.”

Helpful Report

“Great service. Appreciated notification of desired items becoming available. Ordered online but phoned later to add extra items which were included in the one delivery as requested. Items were very well packed.”

Helpful Report

“Very efficient, helpful service”

Helpful Report

“High quality, competive pricing abs timely delivery. What more does one require?”

Helpful Report

“My item arrived safely and extremely well packed. The tureen is as described - excellent - I am very pleased. I didn't think it would be possible to replace my broken one, which I have had for 50 years !”

Helpful Report

“Was very pleased with my item will buy again from China village”

Helpful Report

“Thank you for your prompt attention and the supply of my needs”

Helpful Report

“Exactly what I wanted delivered on time.”

Helpful Report

“It was very helpful to be informed that an item we wanted came into stock and it was delivered quickly.”

Helpful Report

“Excellet sevice, the bowels arrived well packaged & in pristen condition. Thank you.”

Helpful Report

“Quick service and item very well packaged. Only slightly odd thing was the offer of 10% off came very late in the checkout process. I had to go back and request it. They replied instantly, and I hope to see the discount in form of a refund come into my account in the near future.”

Helpful Report

“Excellent customer care, prompt delivery. Will certainly order again. Thank you.”

Helpful Report

“Quick delivery and exellent quality of spoons I asked China Village to look after. Just one very slight negative, and not a complaint: the spoons came with a sticky green dot attached. The glue survived peeling, scratching at with a finger-nail, the dishwasher, a mild scoring pad and is still there.”

Helpful Report

“Very efficient delivery. I had left a request for when something previously unavailable came back into stock. I was contacted which some firms seem to ignore, so very happy.”

Helpful Report

“I ordered from the USA. Items shipped in record time and arrived absolutely beautifully packed and secure. I’m delighted with my purchase of replacement pieces. Reasonably priced and wonderful service. I highly recommended this business and will definitely use again.”

Helpful Report

The China Village is rated 4.9 based on 3,130 reviews