The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,133 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I felt the colour on the crockery was very poor and would not order from here again”

Helpful Report

Hi Yvonne, I'm sorry to hear the plates weren't as you were hoping. You are more than welcome to return them for a full refund. Email Matt at info@thechinavillage.co.uk and we will talk you through the returns process. Kind Regards, Matt G

“Excellent service - goods exactly as described and arrived safely and well packed - and I didn't have to wait very long at all! Really pleased - thank you.”

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“Delighted to find you. Surprised and pleased that you had exactly what I required. Very impressed with the care taken to pack, the speedy delivery and the reasonable postage charge.”

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“Ordered a jug and came promptly and is of good quality”

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“I was very pleased with my purchase from you, it was delivered swiftly and the condition was excellent. Thank you very much. Pam Woodward”

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“Excellent service quick turn around excellent products matching descriptions listed on The China Village site”

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“Superb quality care and service from ordering to perfectly packed parcel.thsnk you”

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“They arrived so well wrapped They are beautiful”

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“Exactly what we wanted for broken item. Arrived as promised well wrapped.”

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“Absolutely fantastic service thank you”

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“Very professional. My order was despatched promptly and the items were of excellent quality.”

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“Very pleased with my purchase looked brand new completes my set.”

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“Excellent service Item very well packed Would certainly order again if need be”

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“Items in good condition, as described and arrived well packed in a reasonable time.”

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“ordered two cups and saucers for my tea service. Ordering process was easy online and arrived in a couple of days. In good condition. Would use this company again.”

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“I was just so happy to have found these 8 discontinued soup bowls on their website. It was all straightforward, they arrived within a very short time, beautifully and safely packed and the china is a delight, it obviously had not been used a lot before. Would highly recommend, feel very tempted to buy a few extra pudding bowls now...”

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“Our frst purchase from you and thankyou for your excellent sevice and delivery”

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“My order came very well packaged clearly marked fragile and the china in perfect condition just what I wanted”

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“Didn’t think I could ever find my missing pieces that my children broke from my holy rood tea service. I was wrong this company is amazing had my pieces and delivered very safely. Packing was so good, I would definitely use this company again and most definitely recommend to any one. Thank you China Village for completing my service I’m one very happy lady.”

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“Easy website to navigate, and very reasonable postage charge.”

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The China Village is rated 4.9 based on 3,133 reviews