The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,132 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived in excellent condition, well packed and on time.”

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“China Village came to my rescue as on Christmas Day I accidentally broke a small side plate in front of my daughter who adores this dinner set and wanting to inherit it. Thank you so much for you help.”

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“Spot on with the order”

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“Excellent service. All items in excellent condition as described. Packaging most adequate. Shall certainly use your service again”

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“The Royal Doulton items ordered are first class. Our order was over £60 and therefore avoided a carriage charge. We need more items which are currently out of stock, and will be notified when back in stock. Excellent service.”

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“Wonderful service from this company. Delivery was very quick. All items very well packed and secure. So glad we found them as we were able to replace a cup that had sentimental value. Can't recommend them too highly, so pleased.”

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“Excellent customer services, I made a mistake when choosing the type of cup I needed to replace a broken one and when I called the gentleman was very helpfully and made the change without any fuss or extra cost. To top that, my oder arrived very quick! Overall I am very happy with this company!”

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“I was able to find exactly what I needed on the website and the service and delivery was very good.”

The China Village 5 star review on 11th January 2021

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“Excellent service.”

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“Found what I was looking for and not at a greedy price. Arrived in good time and very well packaged. Will definitely use again if my husband breaks anything else!”

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“Fantastic service. Highly recommend.”

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“Exactly as expected and very good service.”

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“Perfect 👌”

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“My order came at great speed, extremely well packed and I valued the experience, I would always look to them if I needed something again. Thankyou China Village.”

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“The order arrived very quickly, the items were well packed and reasonable prices. Replaced a some items that were missing from my set and will be placing another order.”

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“Brilliant quick service. Very helpful and well-informed”

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“Very efficient, well packed parcel, good price, just what I needed thank you”

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“Excellent service, very quick and plate came safely packaged”

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“I am delighted with the efficiency of the service. The plates were in excellent condition and exactly as described on the website. They were well packaged to ensure no damage in transit and I will definitely place another order as I have more pieces to replace in my dinner service. Thank you.”

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“Even though the glasses were not what I wanted I was very pleased at the speed of the refund. I shall be placing another order soon Vivien”

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The China Village is rated 4.9 based on 3,132 reviews