The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,138 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

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“Delivered exactly what I want - very quickly! Amended my order on the phone with no hassle, after I had incorrectly entered it. Excellent service!”

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“Answering my query promptly, easy to place my order and the delivery was very quick considering it was delivered to New Zealand. Would definitely recommend this company.”

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“Arrived quickly and packed securely, would definitely recommend”

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“Efficient prompt service. Crockery in excellent condition.”

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“Good to be able to match our set of china. Replacements in excellent condition. Fast, efficient service.”

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“Parcel delivered on time well packed and will use China Village again.”

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“Essay to order and delivered on time.”

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“Dear Sirs.with respect to my purchases and customer service it was excellent.I had a query on my first order which was due to why a mobile number came up when filling in my details,my husband rang your shop to explain the situation the service he got was first class so patient with the phone call,the purchase was paid direct in store.will use your store in future as needed.thank you once again.”

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“Speedy and excellent service”

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“Excellent service, prompt delivery and exemplary packing. My bin is bulging with bubblewrap!”

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“Prompt delivery, good price, beautiful condition, happy customer! Would buy 4 more identical items if you had them - thank you”

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“The website was easy to access and use, the delivery was very prompt and the items were well packed and arrived in excellent condition. The post and package charge was very reasonable unlike other companies who make a blanket charge China Village very sensibly makes a charge according to what you order. Very good service”

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“We had had a full set of Wedgewood oven to table ware since we married 40 years ago ( a gift from my mother ) .We were quite saddened when two plates were broken ,then very happy to see that China Village could replace them. Ordering was dead easy and the replacement plates were there in 4 days ,brilliant !!”

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“Excellent interaction with Matt. The China I required was obtained within a week. Many thanks for a very efficient service.”

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“I was seeking to add to my Royal Doulton collection and the China Village stocked the items I was looking for. I ordered them and was kept fully informed throughout the process about the stages of delivery and I received my crockery, very well packed, within 5 working days. I was very impressed and wouldn't hesitate to use China Village again.”

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“I was sent what I ordered, promptly and well packed, which was all one can hope for but is a service one does not always receive in this world.”

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“Upset when I broke a saucer to my dinner service. Found one at China Village. Very easy to order and the service was very prompt.”

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“Product well-packed and delivery timely. Sadly no insert/compslip/advice note that I could see.”

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“You had in stock an item from my tea set that I received 26 years ago as a wedding present. Reasonable price and quick delivery. Thank you”

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“Easy to use website; prompt delivery; quality item; follow-up by email much appreciated”

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The China Village is rated 4.9 based on 3,138 reviews