The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice fast delivery good price what’s not to like”

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“Excellent service - would highly recommend. ordered a replacement sauceboat saucer via the website and it arrived 2 days later.”

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“A friend recommended this website to me. I was delighted to find the china I was looking for. The whole process of ordering and paying was very straightforward. The china was extremely well packaged and met my expectations. Thank you!”

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“Good website easy to navigate and easy to order. Kept informed re order and delivery. Not long to wait for order to arrive. Very pleased with goods.”

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“Fulfilled my order very quickly and cost of replacement Canton design Royal Doulton tea-cup ( same as used by The Queen and Paddington bear) was great value. I now have a full 6 piece tea service once again!”

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“Small but lovely 🙂”

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“Easy to use website full of good items. Received items in perfect condition.”

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“Great service, rapid and friendly response. Thank you”

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“Item was as described, packaged very well against breakage and arrived earlier than expected.”

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“Absolutely fantastic company to deal with. I miss wrote my address on order and received a very friendly telephone call to check it, Items ordered arrived very soon after. Very well packed so arrived in perfect condition. Will most certainly use again. cannot praise them enough. I am a customer with nothing to do with The China Village except buy from them.”

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“Excellent service, arrived within a few days. Really good.”

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“What I like about China Village is that they get the product to you with no fuss and no no delay. They also have some very good offers that allow you to add to your collection. Never had any problems. Well done!”

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“The two replacement cups arrived within a couple of days and the set is now complete again. They were well packed and safely delivered. Thank you.”

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“Efficient service and solved the problem of a missing plate!”

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“The order system was good but as I had to change the delivery address and card details it was a bit clunky and I could not get back to fix it on screen and had to phone/email. The Items when they arrived were a bit of a disappointment as they turned out to be CUPS not MUGS as we (my wife and I) had thought. There was no scale and no size. We shall keep them as we have a large collection of the china.”

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“Excellent service”

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“Very pleased with the quality and packing; all arrived in perfect condition.”

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“The China Village service was excellent. Efficient, polite and very helpful, my accurately described items arrived promptly and were incredibly well wrapped. I would definitely recommend the company.”

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“Ordered 2 saucers and they arrived the next day. amazed they had the items in stock as the design is several years old.”

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“Arrived quickly and securely. If China Village wants a sideline they could teach E Bayers how to pack parcels. The best bit was all the packaging was recyclable, ten out of ten on everything, thanks very much indeed. Tim”

Helpful Report

The China Village is rated 4.9 based on 3,131 reviews