The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,132 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely pleased with the service provided. Would highly recommend them.”

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“We bought a small Denby milk jug. The price was competitive compared with other sources. The jug came very quickly and in perfect condition. Thank you.”

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“Thank you, the replacement plate I ordered arrived in good time, impeccably packed to avoid damage, and so received it in perfect condition. I would definitely use China Village again.”

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“All I can do is reiterate the other reviews, The China Village provided an excellent service. Many thanks”

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“All items in excellent condition, very well packaged with no breakages on receipt and delivered promptly”

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“My 3 Marks & Spencer 'Harvest' items of a teapot, storage jar & biscuit barrel came well packaged. I would have liked the items to have been protected with more bubble wrap, not just paper, but realise that using more plastic is not ideal. I would definitely buy from The China Village again.”

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“Excellent service”

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“Excellent prompt service. Well packaged and received. Very Good that I was able to buy just the replacement cups as I already had the saucers!”

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“Very happy with my purchase of Wedgwood Coffee Saucer for my 55 year old tea set, it is like new at a great price! Will certainly use them again well recommended.”

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“I ordered a replacement saucer for a Royal Doulton set - it was easy to order and came very promptly. Thank you.”

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“Pleased they can help us keep our set of crockery replaced when we have a breaking session.”

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“Received item which was exactly as described very promptly. Was well packaged. Thank you.”

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“Swift and efficient ordering and delivery. I needed to replace a dinner plate that I broke from a service which was bought 27 years ago! I was delighted that this was possible.”

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“Very happy with the service would recommend”

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“Excellent service and delivery china sent as new in appearance always had good match with existing dinner service.”

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“Fantastic service! Website clear & easy to locate the items I wanted to replace. Prompt delivery & superbly packed - I undid all the twists of packing paper for recycling - it was a mountain! Nothing could have moved in that box!! Would be very confident about using China Village again. Thank you!”

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“Delicate China wrapped in newspaper as well as the packaging - so left grubby marks. Green sticker dots on China - are they seconds ?”

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Hi, thank you for your feedback. The green got stickers are our grading system, green represents 'excellent' condition, and we use yellow for our lower grade of 'good'. We have found that newspaper is a very good packing material, as it is readily available to us, a perfect shock absorber, and more environmentally friendly than bubble wrap or polystyrene chips. However, going forward perhaps we should wrap the items in a plain paper rather than newspaper. Matt

“Extremely helpful, friendly and prompt. In time I hope they can track down another style that I’m looking for. Thank you June Abraham”

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“Thank you. My China arrived ahead of schedule, well packed and intact in all recyclable materials! Bonus. Recommended.”

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“Item arrived well packed and I now have a full set again, thank you”

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The China Village is rated 4.9 based on 3,132 reviews