The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good time and very well packaged really good service would highly recommend”

Helpful Report

“I found what I was looking for easily on the website and it was delivered on time and at a reasonable cost.”

Helpful Report

“Perfect sale! Supplied exactly as described, packed properly and delivered when promptly when advised. Clear communications supplied throughout transaction. Thank you”

Helpful Report

“The plates arrived very promptly. They were extremely well-packaged. I would not hesitate to use this company again. Highly recommended!”

Helpful Report

“The mugs (wild apple) you sent me were describedas "perfect". Actually two of them were not perfect. One had a tiny chip at the bottom rim, and one had a small, but very notable chip at the bottom rim. The third one was perfect indeed.. The chips must have been there before you wrapped the mugs. The way of packing was fabulous. No damage could occur. To my opinion tableware described as perfect should be impeccable..”

Helpful Report

We are very sorry to hear of your disappointment with your recent order. We will contact you privately to discuss this further.

“The pieces of China that I ordered were of a high standard and I therefore would not hesitate to use The China Village again in the future.”

Helpful Report

“excellent service and delivery .easy to use website and everything very well packaged”

Helpful Report

“Excellent quality china. What also delighted us was the ecologically friendly packaging. All recycleable, or in our case perfect for lighting fires!”

Helpful Report

“I had no problem with ordering the item was despatched in good time. I was very pleased with the product as it was as good as the one being replaced. All I can say is I am very satisfied.”

Helpful Report

“China Village found the tableware to complete my dinner service I began 25 years ago. The quality of the tableware is excellent and the packaging ensured I received them without any breakages. I am well pleased with the service and tableware.”

Helpful Report

“The service was very good!”

Helpful Report

“I found this company very helpful. I ordered the wrong size of coffee mug. After discussing my mistake over the phone they asked me to return the item and they would try to source the right size of mug for me. Isobel”

Helpful Report

“I bought the Dinner Service forty years ago when I won some money. The coffee cups are so cute!”

Helpful Report

“Found exactly what I wanted. Easy ordering and arrived promptly, very well packed.”

Helpful Report

“Very quick response from the china village website as to our needs. Sent to us within a few days safely packed and arrived in good condition. Plate in excellent order and high quality.”

Helpful Report

“Prompt and uncomplicated response to order; delivery as promised; items as described and well packed.”

Helpful Report

“Very good service and cups arrived quickly.”

Helpful Report

“Excellent service and quality of product”

Helpful Report

“Excellent service from initial enquiry through to order taking and delivery within the promised timescale. Quality of the goods is exactly as described in the advert”

Helpful Report

“It would be nice if the delivery charge was more in keeping with other sites but I am still shopping with you so you are clearly doing something right!”

Helpful Report

The China Village is rated 4.9 based on 3,136 reviews