The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly,helpful service,on-line,or over the phone.Will be my first call in the future.”

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“Very surprised when I received email saying they had found my requested items after months, ordered, received, packed so well. 10 out of 10, well done and thank you.”

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“Excellent service - our order arrived quickly and in perfect condition”

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“Great resource. Excellent service. Goods packaged extremely well and arrived swiftly.”

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“We ordered 3 items from one set of china and two from another, both were described as excellent. We were very pleased that when they arrived the items were exactly as described on the website and in excellent condition. The packaging they arrived in was strong and very protective. The items arrived in good time. The only negative was the item was left inside the gate of the estate we live in rather than being brought to our house, luckily we happened to see the package whilst driving out otherwise there is a chance it would never have arrived. Having said that given the quality of the goods we will use The China Village again if the need arises.”

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“The service was excellent & items posted immediately, I am going to check what else I need in my dinner service & probably order more”

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“Very polite and helpful. Very understanding after I had a granny moment and thought they had short delivered my order only to find the goods sitting in my kitchen, I felt very foolish but they were most understanding. Very pleased with items bought”

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“Very good prompt service,would use again.”

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“Fast dispatch and excellent packing of the Breakfast Cup which is an invaluable part of the eye catching Hornsea pottery range of items. Seller recommended.”

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“Great service delivered in time scale as stated very pleased”

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“I am very pleased with my purchase and intend to buy some more items in future.”

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“Second time I have purchased and again pleased with the quick efficient service. It’s fabulous to be able to buy extra items for dinner service.”

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“I. Bought only one item that was available to add to my tea set. I’m pleased to say I hope to replace 3 “Summer Chintz” fruit dishes when they become available, as The China Village has informed me. The service is great so far and will be very happy when they arrive. Well recommended. D. Leigh-on-Sea.”

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“I ordered 6 cups and saucers but, due to an error on the website, only 3 were available. I was disappointed but very grateful for the speedy phone call advising me of the mistake and apology. I received my 3 cups and saucers and look forward to receiving the others when these are available.”

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“Royal Doulton Coasters I had been wanting for sometime to add to my other set. Arrived very promptly, well packed.”

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“Goods well and honestly described, purchase easy to make and quick post and good package. Full marks.”

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“Excellent service. I shall be visiting you again shortly.”

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“My china arrived securely packed and were in as new condition. I am delighted.”