The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class and very prompt. The cups I ordered were excellent..will definitely use The China Village again”

Helpful Report

“Very efficient and goods delivered quickly. Everything arrived safely and was very well packaged. Shame that the new customer 10% offer was thrown up before I was able to view the site and not be added to my order once I had committed. I note the offer of 10% off next order but may not need to make a further order.”

Helpful Report

Hi Janet, I'm sorry to hear you were unable to use the 10% discount we offered. I will sort that for you now by refunding 10% back to the card. Thank you for your custom with us, and for taking the time to leave a review. Matt G

“The item, a Churchill teapot, finally arrived and in perfect condition. But the postal service of FedEx was late in delivering and complicated in setting an alternative address.”

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“Exceptional Service. Item arrived safely and securely packed. Very pleased with service”

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“Very Well wrapped and quick delivery of my goods.”

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“Item arrived promptly and in excellent condition Thank you”

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“Thank you for notifying me that you resumed shipping to Europe again. The merchandise was received today diligently wrapped and in perfect condition. Definitely recommended!”

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“Fabulous service ordered and delivered on time.”

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“Excellent service excellent product”

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“Quick dispatch Packed very well. Will purchase from China village again”

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“Goods arrived intact and in very secure packaging. The cup was in mint condition. Excellent service.”

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“The items came well packed so no breakages and seemed to use recycled packing which I like”

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“Fantastic thanks”

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“The items bought were a gravy boat and stand to have in case the existing ones ever were damaged. Comparing the existing items to those delivered we couldn't tell the difference. Extremely happy.”

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“Outstanding service, my china arrived before the due date and was incredibly well wrapped. I would definitely use this service again.”

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“I have used them regularly over the past few years and have found them exceptionally good. However, the carrier they used was not quite as high quality and I believe they sub-contracted the delivery.”

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“I was so pleased to find what I was looking for & my items arrived very well packaged. I would use China Village again.”

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“The firm is excellent in every respect. It fulfils all its claims - and the goods are excellently packed without a single breakage over several years of purchasing from them. They do notify if wanted items are eventually found. In dealing with customers over the phone customers are treated most courteously and helpfully and the goods are received on time. Highly recommended. Dr.GHJ.”

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“The service was very quick and I was so pleased I could replace the jug that I had broken and keep my set complete.”

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“My order for Royal Doulton Breden Hill egg cups arrived promptly and we'll packaged. Excellent service. Thankyou”

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The China Village is rated 4.9 based on 3,131 reviews