The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Great value. Needed to replace an item from an old dinner service which is mo longer on sale. China Village had one and in excellent condition that matched perfectly”

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“Excellent service, very pleased with item bought. Thank you. I am hoping you can track down more desirable china items for me!”

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“Excellent company to deal with. Very efficient and confirmation of order and delivery details received instantly by email. Order delivered within couple of days. Would definitely use again.”

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“Goods were in excellent condition, exactly as described, and arrived within the expected timescale.”

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“Excellent service and packing, even emailing to sort out my mistake. I hope I won't be ordering more, but may have some items to sell to you.”

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“Prompt service, a good product. Looking forward to doing business with you again.”

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“Everything was great and easy. Many thanks.”

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“Excellent service! Product ordered was exactly as described, delivery as seamless and the contents were wrapped very securely!”

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“The service was excellent.I was so thrilled to get the plates as they were to complete our dinner service of over 50years”

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“All packaging good”

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“Very prompt service & delivery. Item described as excellent & it is. Would definitely recommend them.”

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“Tout d'abord je suis très satisfait que votre sondage se réalise en français. J'ai été très satisfait de toutes les étapes de mon achat chez China Village. En particulier mes échanges avec Matt Gibbins. Votre site internet est intéressant à consulter...la quantité et la variété des objets doit être souligné.”

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“The items I ordered were exactly as described, very well packaged and arrived on time. I would definitely order from this company again. Thank you China Village x”

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“Very helpful, efficient, and friendly staff. Items were very well packed, Delivery won time, so well done Everyone.”

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“Pleased with my order, delivered speedily”

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“I got exactly what I wanted! My pieces arrived promptly and well packed - using sustainable packaging too - and are just as described. I'm thrilled! I would certainly use your service again.”

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“Excellent service! My order arrived quickly and extremely well packed. Thank you very much.”

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“I'm delighted by the service from The China Village. I sent my old dinner set off on Saturday and the money is already in my account today (Wednesday). I've not used a service like this before and it has exceeded my expectations - professional, prompt, honest and fair. Cannot recommend highly enough”

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“Very easy to order, arrived in 3days”

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“Handles on majestic red royal grafton coffee cups of different sizes so disappointed as we aree one cup down on our end of twelve.”

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Hi Ken, I'm sorry to hear the handles didn't match. Please feel free to return any items that you are not happy with, for a full refund. Matt G

The China Village is rated 4.9 based on 3,131 reviews