The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything arrived well packed and as described. It would help though if we could track the order.”

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“Excellent service prompt delivery and beautifully wrapped”

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“Completely satisfied - polite, helpful service. Thank you.”

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“Very good initial conversation which resulted in confirming my required plates. Prompt delivery, well packaged and received in first class condition. Will definitely recommend your service.”

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“My dinner service was a wedding present in 1976 so when I dropped 5 soup saucers I thought they were irreplaceable but after searching online I found the China village website. They had six in stock and they arrived within a week, well packaged and in excellent condition.”

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“The package was well protected and arrived within the time stated. The item appeared darker brown in the photo, which matched my set but it arrived as a lighter shade so not a great match but is the same make and design in all other ways.”

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“The cups and saucers themselves are great. We did have a problem with delivery due to a courier but Matt was very prompt, helpful, and courteous in resolving the problem and the goodwill discount exemplified his excellent customer service attitude.”

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“Easy way to stock up on collectable dinner service”

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“Our Denby stoneware milk jug arrived within a week, very well packed and unbroken. It is now in use, replacing the identical one I dropped the day before my order! Well done, China Village!!”

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“All was received promptly and safely. Very pleased with the service”

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“Fast, efficient service. Very pleased.”

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“Excellent website made easy purchase. Prompt courteous service and well packaged. Beautiful china exactly as described.”

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“Excellent service and very easy to place an order. Order delivered within one week and was very well packed.”

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“Good condition plates, good service.”

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“My order was extremely well packaged and arrived in good condition. The three cups I ordered were in excellent condition and I would recommend this service.”

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“China was in excellent condition, beautifully packed and delivered extremely quickly. Can really recommend.”

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“Regular updates received before a speedy delivery of the goods. The packaging protected the two pieces of China ordered; rather a lot of internal wrapping rather than smaller outer box I felt.”

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“The item I ordered arrived quickly and was very well-packed.”

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“Easy ordering process. Quick delivery. Goods well packaged”

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“Parcel arrived. Delighted with my purchase. Would recommend family and friends to buy from this site.”

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The China Village is rated 4.9 based on 3,136 reviews