The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,088 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,088 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The jug arrived very well packed and in very good condition. Thank you.”

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“Excellent service. Very pleased”

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“Very Happy with the plates. Exactly as described and arrived in timescale stated. Would definitely buy from.The China Village again Thank you.”

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“An excellent service with easy to use website and fast delivery”

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“Exceptional help from Matt Gibbons when I posted that I hadn’t recieved my parcel. The fault lay with the German postal system and not the company. My porcelain is in superb condition and was extremely well packed. I was hesitant placing an order from outside the UK and without being able to see the product but I now absolutely recommend this company. Thank you for your efficient and friendly service.”

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Hi Maryanne, I'm sorry to hear that. I will look into this immediately and get back to you as soon as possible. Matt G

“excellent service thank-you”

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“Excellent service. Denby Arabesque plates arrived beautifully packed exactly as described Will definitely use again”

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“The Denby Greystone cereal bowls are excellent and arrived well packaged. Would buy from here again. Knocked a star off as the confirmation email said with our courier and didn't tell you which one. Started to worry when it hadn't arrived within 4 working days. It took 5 working days to arrive and came by Yodel.”

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“I ordered a beloved campion sugar bowl and lid, after dropping the original, which I had had for 30 years. I can't tell you how happy I was to be able to buy one, as it has been in listings for over 15 years now. What a great find China village is, and such an efficient company! I shall be using them again. VERY many thanks.”

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“Very well packed Perfect condition of cups and average price, I would use China Village again”

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“Excellent service”

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“Excellent service item just perfect”

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“Very quick service, well packed and good quality goods. I have ordered twice now and been pleased with both purchases”

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“Very good company. Always helpful. Very good delivery. Will purchase from the again”

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“I received a new lid for my Noritake teapot & it arrived quickly, was safely packaged & is in great condition. Thank you, I can now have lovely cups of tea again with my beautiful teapot!”

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“Excellent service this is the second time I've used this company they have proved to be efficient and Quick replace.”

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“My wife and i have been using your business for a number of years.and from our first purchase to our latest order your customer service has always been excellent.Deliveries are as promised what else does a customer want.Thank you. Kind Regards Ken P.”

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“The plates arrived very quickly and are lovely. Thank you”

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“Didn't receive our order yet!”

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Hi Ed, I'm sorry to hear that. I will look into this immediately and get back to you with an update as soon as possible. Matt G

I'm glad to hear from your email that your order has now arrived, many thanks for letting me know. Matt G

“Great service.”

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The China Village is rated 4.9 based on 3,088 reviews