The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,138 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for just one egg cup in a particular design, and there was just one showing as available.I ordered it and it was received in a few days, beautifully packed and in good condition”

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“Ordering was very simple: the parcel arrived very promptly: the china was well wrapped and the cost per item was cheaper than another site I have used but the quality was equally as good. I will definitely use this site again”

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“Excellent service.”

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“During our 50 year of marriage and using my Brigadoon Royal Albert set regularly, some items got broken. I am so happy that certain items are replaced now. Brilliant service and reasonable prices.”

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“Contacted me before despatch to enquire if I required more of the items I had ordered, as new stock just in. Items very well packed.”

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“Very pleased with my purchase. Well packed to avoid any damage, so arrived safely and quickly. Thank you.”

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“Prompt delivery. Ordered on Monday and delivered on Saturday. Very pleased with my purchase - plates were in excellent condition and well packaged.”

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“Casserole dish in perfect condition, well packed. Very pleased with purchase.”

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“So grateful to have found a site for my discontinued China! Very good customer service, and speedy delivery. Now I can continue to use my treasured wedge wood collection. Thank you!”

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“My wife smashed a vegetable toureen we were given for a wedding present 33 years ago, so I thought we couldn't replace it, but China Village made the whole process of replacing it so easy. The website was great and very easy to navigate and search and they have so many items! Once found and ordered, my toureen arrived quickly and perfectly packed. No complaints, only praise.... Thank you for keeping our wedding intact, even if the toureen wasn't!”

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“the order was dealt with very quickly and the packaging was excellent”

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“Quick delivery and china well packed”

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“It was exactly what I was looking for to add to my collection. A quick service & safely packaged. Thank you always good to receive what is described,”

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“My partner needed some pieces that were missing from her mums China and was delighted to get most of them from China Village. The website and delivery were ideal we would have no hesitation in using it again. Thank you.”

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“I received my order within 3 days and was really pleased with my purchase. It was very well packed so no chance of breakage.”

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“I ordered a plate for an elderly neighbour who had broken one from a set. Found the one and ordered it and arrived promptly in excellent condition. Full marks.”

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“The plate I ordered looked unused and was extremely well packaged. The delivery was very prompt. Thank you.”

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“perfect match to existing items of the same design thank you for the very prompt delivery”

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“Easy to order. Arrived within a few days of ordering. Very efficient.”

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“A great selection of pieces and a prompt and very safe delivery. Thank you so much.”

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The China Village is rated 4.9 based on 3,138 reviews