The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from China Village. Speedy delivery and packed really well to ensure no breakages. Would thoroughly recommend.”

Helpful Report

“Absolutely delighted with the service I received from The China Village and would happily recommend to anyone.”

Helpful Report

“Beautifully packed, and safely arrived. most efficient. Kenneth Murray”

Helpful Report

“Helpful and items arrived in tact and promptly. Thank you.”

Helpful Report

“Great swift and efficient service , thank you.”

Helpful Report

“Product arrived on time. Very well packed and in excellent condition”

Helpful Report

“The Chine Village service was prompt, accurate and delivered as promised. Excellent!”

Helpful Report

“The saucers were just what I was looking for. I bought some artistic black and white art deco cups in a charity shop but needed saucers to complete the look. Fantastic!”

Helpful Report

“Excellent.”

Helpful Report

“I attempted, some months ago, to order a few items which were out of stock, to replace some broken items from a dinner set which was a wedding present over forty years ago. I requested to be informed once my desired items became available. The items I required were duly acquired by The China Village, I was informed they were available, ordered them and they duly arrived in excellent condition. Without the excellent service provided by The China Village, my cherished dinner service would have remained incomplete.”

Helpful Report

“Excellent response but one little plate was vastly over packed in a quite a large box. Thank you the discount for next time . Just hope you apply it.”

Helpful Report

“Great service, delivery was on time. Would use again.”

Helpful Report

“The plate I ordered was described as being in “good” condition but it was faded and the gold leaf was waver thin. I thought it was a fake. Very disappointed.”

Helpful Report

Hi Ysabeau, I'm sorry to hear you were disappointed with your order. I can assure you that we don't sell fakes, but I am happy to refund your order. Please accept my apologies, Matt G

“Excellent service from this company. Fair prices and true description of condition - very well and safely packaged. Very pleased.”

Helpful Report

“no problem dealing with China village”

Helpful Report

“I purchased several tableware items from The China Village recently. The quality of the pieces I ordered matched their description on The China Village website. I received timely confirmation of purchase and order despatch e-mails. The items were posted to me in well-packaged boxes and in line with the estimated delivery time. This was the first time I have purchased from The China Village and based on my positive experience I will use The China Village again.”

Helpful Report

“Fast delivery and the item was perfect.”

Helpful Report

“An excellent website making it easy to find the exact replacement piece needed, well packaged and with prompt delivery makes using China village a pleasure.”

Helpful Report

“I was thrilled and relieved to find that you had the Worcester Hop china. The plate arrived quickly and safely, having been very well packed. Many thanks.”

Helpful Report

“Ordered items to be excellent condition and was not disappointed. Perfect in every way.”

Helpful Report

The China Village is rated 4.9 based on 3,131 reviews