The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,133 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great service. Found what I was searching for on their website. Easy payments. Delivery very quick, packaged extremely well. Will use again.”

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“Mugs arrived in excellent condition. Very well packaged. Thank you”

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“The goods arrived well packaged, as arranged and as described on the website. What more can you ask for?”

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“Easy to access easy to find what you want. Delivered promptly no fuss I can recommend.”

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“They were prompt and courteous. The goods were as stated and arrived when promised in pristine condition. Have used them before and would definitely use them again.”

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“Excellent service. The plates arrived safely. Will use you again.”

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“Item promptly delivered in good condition exactly as promised.”

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“I have just sold a dinner service to The China Village. I am very happy with the price paid for my unwanted china, Matt was fantastic to deal with and I would have no hesitation in recommending this company to anyone wanting to buy or sell.”

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“I ordered a blue teapot and you sent a green one it was a present for my daughter as she has a set of that Style and make I am going to return it”

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Hi Patricia, The teapot you ordered was Denby 'Venice' which is a green pattern. If you know the name of the pattern you are looking for I will see if we have one in stock, or if we can get one in for you. You are more than welcome to return the item for a refund. Kind Regards, Matt

“Very satisfied”

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“Our order was delivered promptly and the correct plates were delivered. The packaging was mainly re-cycleable.”

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“Found the china from my wedding list of 27 years ago! Ordered what I wanted, all arrived in good time and well wrapped. Thank you.”

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“Very easy to place order, shipment to Belgium without any problems, delivery 8 days later, well packed, items perfectly as expected.”

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“Excellent -well wrapped in newspaper Quick delivery”

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“Delighted with my purchase from China village , great service 👍”

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“The China that I ordered was in very good condition. Delivery took a little longer than I hoped. However, it arrived beautifully packed. I would use them again, their products are very fairly priced, all in all I would recommend using them when searching for replacement china. Thank you.”

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“I found the plates I needed easily on the site. My order was dealt with very efficiently. I definitely recommend China Village.”

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“I was very pleased with the goods - very securely packaged, they arrived safe and sound the very next morning! I was both surprised and delighted.”

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“My plates were just what I wanted. now i have a complete set”

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“Items arrived super quick it and well packaged. Would definitely recommend”

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The China Village is rated 4.9 based on 3,133 reviews