The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice pattern on the three saucers I bought from China Village.”

Helpful Report

“I was really pleased with the coffee mugs… just what I wanted.”

Helpful Report

“Excellent”

Helpful Report

“Pieces in excellent condition arrived very well packed and in good time. Would gladly make further purchases here”

Helpful Report

“I was very pleased with the efficiency of The China Village. I didn't know anything could be so easy!! I got exactly what I wanted and in double quick time. Thank you.”

Helpful Report

“We decided to replace missing items from our Contessa dinner set. The China Village made this very easy and efficient. All the in-stock items have been delivered and we are awaiting their search for the last item.”

Helpful Report

“First time I had used The China Village to replace some China. Very impressed with the service very professional and would recommend to friends.”

Helpful Report

“My plates were in perfect condition beautifully packed and arrived in time thank you”

Helpful Report

“Fast delivery, kept up to date with order. Second time I have been able to replace a broken part of set”

Helpful Report

“What great service - my wife was so pleased that I managed to find a replacement for the pottery goblet she had broken - now the service is back to full order.”

Helpful Report

“Order arrived promptly. No response received to search request.”

Helpful Report

“Very pleased with my purchase. Well packed and arrived quickly.”

Helpful Report

“Very helpful, wrapped up very safely, thank you”

Helpful Report

“Prompt delivery, well packaged and kept informed”

Helpful Report

“After a difficult search Chinavillage had a few items I have been looking for in the Royal Grafton range. Unfortunately it appears to be without a name or number. Hopefully the other items I still need may turn up. I was extremely pleased at the quick service and delivery also the very careful packaging”

Helpful Report

“Excellent service great website.”

Helpful Report

“Items were packed with attention to detail and shipping was quite fast. Pleasant buying experience. Thank you!”

Helpful Report

“So pleased that I was able to find what I wanted, 2 tea cups that had got chipped, I didn' think that I would be able to replace them, but now I have. All went well.”

Helpful Report

“Well packed and just what I asked for”

Helpful Report

“THE web site was easy to navigate, the teapot we ordered was very well packed, came quickly and was perfect, like new.”

Helpful Report

The China Village is rated 4.9 based on 3,131 reviews