The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from the China Village, china arrived very well packed and was of great quality, would not hesitate in using them again”

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“Too much paper packaging.”

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“Great to find I could buy matching crockery for old set and when delivered was wrapped extremely well and didn’t take long to arrive.Would definitely use again.”

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“Order and Delivery was faultless. But I ordered the wrong item, my mistake, so got to test the returns policy and that was faultless too. Great supplier.”

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“Not much I can say perfect efficient service”

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“Item received in timing as expected and well protected . No direct communication with supplier.No indication of where supplier is based. Everything was OK but nothing more than one would expect. 3 star rating is not a criticism but a rating of achievement of service level achieving expectation”

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“The pieces I ordered were in very good condition. They were very well packed.”

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“Arrived well wrapped and promptly.”

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“Delighted with the efficient and prompt service on my first use of the company. Brilliant to be able to replace the first breakage of my Doulton Rondelay collection wedding present (received 45 years ago!).”

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“I purchased 2 Worcester Herb Dishes. They arrived much quicker than anticipated. Extra care had been taken to ensure my products were well wrapped and packaged to prevent any damage in transit. My only reason for not giving 5 stars is that the shape of the dishes were not identical to my original purchase over 25 years ago. I accept things change in that time period. Thank you so much. I will be back to buy more x”

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“Item very well packaged in recyclable material, and arrived sooner than expected.”

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“The item arrived in excellent condition”

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“Exemplary service and goods, so pleased with result of order”

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“An amazing and unique opportunity to purchase a single saucer to replace one broken from a set. Easy to search, reasonably priced, efficient delivery.”

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“Delighted with the Belle Fiori dish replacing the one I broke. It was expertly packed and arrived in perfect condition.”

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“Good selection of a range of china that is not available any longer in shops. We now have some of the missing sizes in our Royal Doulton set. The presentation is clear, the ordering process is straightforward and the delivery was carefully packed and on schedule. Thank you.”

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“Arrived within a few days of order. Royal small dish well packaged and in perfect condition. Would have no worries ordering from China Village again.”

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“Excellent, prompt service. Excellent quality of Royal Doulton China received. Will use again.”

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“My order was packed extremely well. The china sustained no damage during transit to Canada. The china I ordered was in excellent condition and I am satisfied with my purchase. I would not hesitate to purchase from The China Village again and I would recommend this company to others.”

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“China arrived in good condition, carefully packed. Very happy with the service, and will use again. Thank you.”

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The China Village is rated 4.9 based on 3,131 reviews