The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plate I received was excellent. Just what I wanted”

Helpful Report

“items as described - excellent and fulfilled my expectation. Securely packaged and delivered in good time. one small quibble - the green sticky marker dot could have been removed prior to despatch or an easy peel of sticker used, Otherwise first class.”

Helpful Report

“I would order from them again. Web site easy to use, prompt delivery. Items arrived within days of ordering. Items all well packed & no breakages.”

Helpful Report

“They provide excellent service better than going to a high street store, the staff are so good at finding what you want efficiently I shall always get my china from The China Village and would recommend this to all my family and friends.”

Helpful Report

“Items supplied in very good order, well packed and quite quickly. Substantially cheaper than another supplier who searches for china!”

Helpful Report

“very good communication and service, would recommend.”

Helpful Report

“We have now received our second order from The China Village, having selected our Royal Doulton replacements from the clearest, informative on-line catalogue one could wish for. Our telephone calls were answered quickly, courteously and in the most friendly, helpful way ever encountered when dealing with a firm over the phone, for example, checking each item to ensure they were in pristine condition.. Emails confirmed the order (with pictures of each item) along with transit details. A really genuine firm to buy from and we highly recommend them with confidence. For once, we did feel that our call was important to the voice the other end. So, thank you The China Village. Dr. Paisey”

Helpful Report

“Excellent service. The product fitted the description. Highly recommended.”

Helpful Report

“Very happy with my purchase which was securely packed and was dispatched quickly”

Helpful Report

“Thank you for your prompt service, we are really pleased with the June Garland sauce boat, it has meant we could replace our broken one and keep the dinner service complete.”

Helpful Report

“Order arrived on time and China in good condition, thank you so much”

Helpful Report

“The items bought were in the condition as described and were delivered promptly and wonderfully wrapped in newspaper so the entire packaging could be re-cycled. Very efficient service”

Helpful Report

“Good quality,as described. W ell wrapped when delivered and on the correct date.”

Helpful Report

“Good choice available. Ordering was easy and delivery prompt. Would order again from The China Village. Thank you”

Helpful Report

“Exactly what I wanted to keep my crockery set complete”

Helpful Report

“Professional and good value.”

Helpful Report

“After accidentally breaking a friend’s plate I felt I needed to replace it.The set was very old but The China Village came to the rescue and dispatched a replacement very quickly even though there was a weekend and bank holiday in between.I would certainly use The China Village again as I am sure it won’t be the last time I drop something!!”

Helpful Report

“Great service - items in good condition - well packaged - would use The China Village again.”

Helpful Report

“Very good and prompt service.”

Helpful Report

“Thank you so much, We could not have asked for more, helpful, prompt delivery, & items in good condition. Will definitely use you again. Many thanks”

Helpful Report

The China Village is rated 4.9 based on 3,136 reviews