The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,130 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,130 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in great condition.”

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“Delivered prompty and so well packed.Thank you for your very efficient service.”

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“I was very happy with service.”

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“The items were exactly as described and packed really well My only criticism is probably with your courier; they did not give me an notification of date or time of delivery fortunately i was in!”

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“My order was delivered quickly and was so well packed that I had to use my carving knife to get into the box! I don't order very much from China Village but am always extremely satisfied with their professional approach and will always use them if I need to replace anything. Many thanks.”

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“The gravy boat arrived incredibly wrapped so there was no chance of breakage during the journey. We even saved a crossword from the well squashed paper! The gravy boat is in excellent condition and will join my old and loved, 30 year plus china set. Thank you”

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“Excellent service as ever.”

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“Plates were delivered on time and very securely wrapped, happy with the ordering and paying system would definitely recommend and will probably be ordering from them again.”

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“Excellant fuss free service and very well packed So pleased to get my replacement pepper pot as it was my mothers dinner set and so sentimental Well done 👍”

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“Found what I was looking for, placed the order and the box arrived four days later which had been wrapped very well.”

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“I ordered 3 replacement Soup Saucers for my Wedgwood dinner set from The China Village, and I am extremely pleased with my purchase. The order was dealt with promptly and I received the saucers two weeks later. They were very well packaged and arrived in excellent condition.”

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“Very quick and efficient service. The items we received we like new and incredibly well packed.”

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“Brilliant service . Well packaged and spot on service. I will be back, as my husband has literally just broke one of the cups 🤦‍♀️.”

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“excellent service”

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“Excellent service! Wanted a replacement cup for a tea set. China Village found what I was looking for. It arrived in perfect condition in secure packaging.”

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“The website made it easy to find the items that I wanted and the system for paying was plain and simple. The items were wrapped and well packed - it was good to see newspapaer recycled rather than plastic foam or bubble wrap. An excellent service, thank you very much.”

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“Excellent service. Ordered a tea saucer. It was well packed and arrived safely. Will certainly use again.”

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“Thank you for my order - two side plates in Thin Platinum Thomas China. They arrived promply, very well packe and in good condition. . I am still looking for two dinner plates - 24cm - sometimes described as salad plates. Please keep a look out for me.”

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“Excellent communication, packaging and delivery. The Wedgewood dinner plate with Raspberry Cane design was superb quality. Thank you so much. Absolutely delighted to have been able find a replacement for one which had been broken.”

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“Great over the years for finding the missing pieces on our set of Wedgewood china. All delivered carefully and each in one piece”

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The China Village is rated 4.9 based on 3,130 reviews