The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,140 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excxellent all round. Prompt cheerful service, goods in good order.”

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“Very impressed with the delivery and packing thanks”

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“Unfortunately, although the cups arrived in good condition and of the right pattern, the 'shape' of the cups does not match my original teacups, which I bought in 1980! I don't know if the 1980 'shape' is still available, but, if it is, I would very happily buy another 3 cups!”

Helpful Report

We are sorry to hear the shape of the cups ordered do not match your existing set. Colclough produced a number of different shapes of teacups in this pattern, some vary on cup shape, others handle and rim shape. You are welcome to return your order for a full refund, just email us at info@thechinavillage.co.uk and we will help you with the return. Also if you can send us a picture of the cups you are looking for we can actively begin sourcing these for you.

“China Village had the exact starter plates that needed replacing. They arrived securely packed in good condition and have now joined the rest of our dinner service.”

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“Easy to navigate website. Easy to order. Quick delivery. Goods in good condition.”

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“Quick and easy to order, good quality goods.”

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“The purchases arrived promptly and were amazingly well packed. What's not to like?”

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“Had just what I wanted, got it to me very quickly and the plates were in excellent condition”

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“I received my order quickly and very well packaged.”

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“Made my elderly parents very happy to be able to replace a plate for an heirloom that means the world to them x”

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“Very helpful when I ordered the wrong item in helping me.”

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“I have been trying to find more soup dishes for my Denby Troubadour China. I was thrilled to find two dishes. I now have 6, I would like 8. Thank you so much for an excellent service.”

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“I was very pleased that China Village was able to supply the items I was seeking at such short notice.”

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“Easy website : no problem ordering and quick delivery . China well packed and arrived in good order 😊😊”

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“Delivery very prompt and plates arrived in perfect condition. Thank you”

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“I was delighted with my item and the customer service with this lovely company was fantastic.... Also. I would like to say the Delivery service was Fantastic so no complaints here... Thank-you very much”

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“China beautifully packed , just what I ordered , arrived in good time , very pleased !”

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“Even though it took a little longer than I expected to arrive, it was very well packed and in very good condition. Very pleased with the service.”

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“I was delighted to find a replacement saucer for one that was accidentally broken at a family wedding where we served afternoon tea. China village has an easy to use website and delivery was as expected. Excellent service rarely occurs these days”

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“The two cups I ordered were in as good an order as was advertised and the items were very well packed and arrived very quickly. Thank you.”

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The China Village is rated 4.9 based on 3,140 reviews