The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What great service nothing could have been easier.Placed the order, got confirmation and asked to double check the order, the order was dispatched three days later. The dishes were very well packed and were just what we were after to make up a set to go with dishes we got as a wedding present forty years ago. Very pleased and will use again should the need arise. Andrew Redden”

Helpful Report

“I bought 2 terrines for my Royal Albert China collection. The delivery was great and the items was well packed. I was so pleased 👍😁”

Helpful Report

“Had what I wanted, easy to order and pay and prompt secure dispatch. Would use again.”

Helpful Report

“Excellent, wonderful packaging. So pleased to add to my Denby service. Thank you.”

Helpful Report

“Easy to order, plates arrived very quickly and well packed. Plates look as new. very happy. Thankyou”

Helpful Report

“Excellent fast service and I appreciated that all packaging was recyclable.”

Helpful Report

“I received the cup which was very well packaged, it’s to complete a tea set I bought my sister for her pearl wedding. They have just celebrated there diamond and she had only broken 1 cup. I was so pleased to find it on your website so thank you.”

Helpful Report

“The process of ordering was straightforward. The delivery was made quickly. The actual purchase was just what we wanted and I've been able to replace a cracked plate from the dinner service we received as a wedding gift in 1968! I was also delighted with the way it was packaged - good old fashioned newspaper - lots of it - in a recycled crisp carton. Not a bit of plastic in sight! Thank you so much!”

Helpful Report

“Very well packed item and good service”

Helpful Report

“Very pleased with service. Items came swiftly and we'll packaged”

Helpful Report

“Extremely helpful and very quick delivery. Would recommend The China Village for anyone trying to find replacement items.”

Helpful Report

“Very good service, both on the phone, and online, and the packing.”

Helpful Report

“Satisfied a need which I did not expect - excellent.”

Helpful Report

“Thank you for forwarding on my order so promptly, it arrived very well packed and in perfect condition.”

Helpful Report

“A great and personal service. Thank you.”

Helpful Report

“Excellent quality - speedy delivery.”

Helpful Report

“Great service. Very pleased with my purchases which arrived promptly and in good condition.”

Helpful Report

“Excellent speedy service. Highly recommend”

Helpful Report

“Very efficient, well packed, arrived safely, very pleased. Thank you”

Helpful Report

“Plates I In Good condition as described, well packed and arrived quickly. Well done and thank you.”

Helpful Report

The China Village is rated 4.9 based on 3,136 reviews