The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,133 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, the plates are replacements to a dinner service and match perfectly. We will be back to buy more!! Many thanks Matt and Matt, for fast and efficient delivery!! Best wishes Tina and Debi.”

Helpful Report

“An excellent service from start to finish; it can't be faulted. Valuable to customers who are especially fond of Mason's chinaware, as I am. The online ordering process is user-friendly, and the items are sent in ultra-secure packaging. Without question, ten out of 10.”

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“What a fantastic service. We found what we were looking for to match our existing tea set. Fast, efficient service, very well packaged, would definitely buy again, well done!!!”

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“My parcel arrived safely this morning. Thank you. It’s the third time I have bought from you and I am always delighted with how everything arrives in prefect condition. Thank you......”

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“I’m very happy with my purchase. I received it today and all is good. What I’m not happy with is after paying 40 pounds for shipping, I was charged another c.o.d. of $16.73 Canadian funds upon arrival. It is very debatable wether I will deal with your company in the future. Shipping charges outweigh the item. Thank you. Mariann”

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“pleasantly pleased with prompt and well packed delivery to Spain within 2 weeks My Royal Doulton dinner service means a lot to me as it was collected by my late mother in law as a gift The plates and bowls to complete broken items over the 30 odd years of ownership means I can host for dinner guests again Thank you”

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“Perfect, thank you. Beautifully packaged, arrived quickly - and replaced a plate from a set inherited from my granny.”

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“Have always been very satisfied.”

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“A big thank you for sourcing my cereal bowls - it was a while ago that I was looking for them They arrived when expected - in pristine condition and beautifully wrapped and protected”

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“Good prompt service”

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“I am very pleased with my plates all arrived beautifully packed in recycled newspapers.They were all in pristine condition and I now have a more complete set of Old Colonial. Thank You China Village I would certainly use you again if I need more.”

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“Was very pleased to find the jug I wanted and it arrived quickly, well packed.”

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“Excellent china as advertised and was delivered quickly and safely”

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“I received my order quite quickly and it was very well packed. No way could the item have broken during transit. Well done”

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“Very fast delivery.”

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“Brilliant service. Now have full tea, coffee and dinner services to give to my daughter for her 50th birthday made up to 8 place settings, after being told by another company that it was not a popular design and not worth anything. Highly recommended.”

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“This is the second time I have bought from China Village. The order arrived quickly and the second hand quality of the crockery was very good, unlike another company I used which had very poor seconds. This company will always be the first website that I use.”

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“Excellent service. Easy conversation with staff who were very helpful. Ordered plates arrived safely , well packaged. Definitely will order again.”

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“All items arrived within 48 hours from ordering and were extremely well packed . I would not hesitate to use them again. Highly recommend.”

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“We ordered several plates and a cup from a lovely old Royal Doulton set and were delighted to find them on the China Village website. They were delivered expertly packed to protect them from breakage. The condition of the articles we received is excellent.”

Helpful Report

The China Village is rated 4.9 based on 3,133 reviews