The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,138 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My whole experience with The China Village was 'Excellent'. From the time the order was placed, I received emails confirming the order and advising when I may expect delivery. The delivery arrived earlier than expected so that was a nice surprise. The item I purchased was in absolutely excellent condition. Would definitely recommend them.”

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“Professional dealings, and great packaging, delivered on time. No complaints whatsoever !!”

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“Item packed well and arrived in excellent condition within the stated delivery date. I was very happy with my item and the service given.”

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“They found exactly what I had asked for. Although it took a while. They offered more but there was no pressure to buy more than I wanted.”

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“My order arrived quickly and very well packed”

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“Reasonable price, quick delivery and exceptionally well packed”

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“Items received very quickly, as described and securely wrapped in paper - no environmentally unfriendly bubblewrap! Very pleased”

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“I broke a large platter from a discontinued dinner service and China Village were able to supply a replacement at a reasonable cost.”

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“I mistakenly ordered coffee cups instead of tea cups, I contacted China Village and spoke to Matt who was very helpful and in no time at all it was sorted. Delivery time excellent packed expertly, now a proud owner of a complete tea set. Thanks Matt”

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“Service could not have been better. Items arrived quickly and were beautifully packed and safe. Will definitely use again!”

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“By doing exactly what was asked”

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“All the Denby Greenwheat pieces I ordered arrived in perfect condition. I am delighted to have (almost) a whole set now.”

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“My parents were over the moon I was able to replace there pepper pot to a set they have had over 20 years this item came well on time and was packed very well very pleased”

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“A very efficient and reliable service I will definitely use again.”

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“I was able to add item to my Spode Chinese Rose 16 place set. Thank you very kindly.”

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“Website easy to use. Service great. Items were extremely well packed. Would use again even though items were a little on the expensive side. Cheaper than buying a new dinner service!”

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“The piece of china I wanted arrived quickly and safely, thank you!”

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“Easy listing of items. Service prompt and efficient. Fantastic!”

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“I didn’t think I would find a replacement milk jug to match the one we broke in the move. The China Village offered easy ordering and quick delivery. I’m very happy with our purchase.”

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“Excellent service and postage would recommend thank you”

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The China Village is rated 4.9 based on 3,138 reviews