The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,131 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well wrapped package received. Thankyou. Ramekin dish I ordered. Excellent condition. Mrs K Carter”

Helpful Report

“Haven’t received the plate yet.”

Helpful Report

“The service was impeccable and I would highly recommend The China Village.”

Helpful Report

“The service received from China village was exceptional. I was kept well informed as to the status of my delivery which arrived much sooner than the estimated date. The China was very well packaged and arrived without damage only 2 days after ordering.”

Helpful Report

“Needed a Wedgewood Clementine 8 and 1/8 tea plate as one had mysteriously broken on a plate rack when getting dinner service out for Christmas. Ordering was easy , plate arrived when I was supposed to and was very well packed. Would have no hesitation in recommending this company and would use again myself .”

Helpful Report

“Hi, I have not received my package yet, I'm still waiting on it to be delivered. Please advise me as to when I can accept it. Thanks, Emily”

Helpful Report

“Speedy delivery, well packed- excellent”

Helpful Report

“Great service all items were packed really well arrived damage free in excellent condition”

Helpful Report

“Stuff arrived well packed and on time. Not much more to add really!”

Helpful Report

“Prompt delivery. Well packaged. Good value. Excellent. Very pleased with purchased item”

Helpful Report

“Excillent service, I am waiting to see if china village can locate some items for me. Any way I would gladly reccommend china village to my friends.”

Helpful Report

“Excellent service China arrived 4days from ordering well packed”

Helpful Report

“As ususal, really good service from China Village - and the usual ineptitude from the carrier, Yodel. They seem unable to give any vaguely accurate timelines to the extent they might as well not bother.”

Helpful Report

“I dropped a plate on the Sunday, found China Village on the Monday who thankfully had a replacement, placed an order and received the replacement on the Friday, plenty of packaging to keep the plate safe, perfect, would definitely use again if l had to and have already recommended China Village to others.”

Helpful Report

“I broke a plate was upset as I thought I wouldn't find another. I found one on China Village. Ordered arrived sooner than I thought excellent condition (stated used) Would use again.”

Helpful Report

“The plates I ordered were dispatched quickly and were very well packaged. They were in perfect condition too. Very happy customer.”

Helpful Report

“Lovely selection and prompt delivery.”

Helpful Report

“Excellent, prompt service.Plates arrived safely and the quality is as good as new.”

Helpful Report

“My chosen piece of China arrived quickly, was well wrapped and was everything that the description said it was. I shall use China Village again.”

Helpful Report

“Absolutely delighted with prompt service and the packaging of the plate was outstanding thank you”

Helpful Report

The China Village is rated 4.9 based on 3,131 reviews