The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,134 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Arrived well packed. Would use China Village again”

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“Crockery was just as described. Very good condition and patterns were just the same colour as the original ones. Sent promptly and no bothersome signing on arrival.”

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“A first class service”

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“Very helpful and excellent service. Very pleased to obtain the china that we thought might not be available. Many thanks”

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“China Village always contact you immediately they have items you want. The description of the plates was accurate, but I would have liked more detail as to why two were described as good not excellent, exactly what was the nature of the flaws. Delivery is always prompt and very safely wrapped in newspaper - no plastic or polystyrene!”

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“Excellent service. All perfectly packed, sent to France and arrived in perfect condition. Thank you Ben”

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“Very pleased to see that newspaper was used to wrap items in which can be recycled instead of the normal bubblewrap.Also the items were very well packed.”

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“We’re absolutely delighted with the service China Village give. We ordered two sizes of plates some months ago. However China Village could only fill part of the order and said we would be kept on file. I admit we were rather sceptical! So we were delighted to get a phone call saying the rest of our order was now available. The plates arrived so well packed that my husband wondered, when he saw the size of the box and the packing, just how many plates I had ordered! Thank you China Village, very much. Pat Crossley”

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“Very Good easy to use Website. Order as described. Fast delivery. Packed very well.”

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“The China arrive after a few days, well packed and in excellent condition”

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“A wee bit slow in getting here, but product ok.”

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“Delighted with our two saucers completing our favourite tea service. Very well packed and prompt delivery. Definitely recommended.”

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“Second time I’ve used China Village. Have been very impressed with the speedy service both times. The quality of my plates although not new was very good. I will definitely use again and can recommend China Village.”

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“Took a reasonable 10 days to get here to Spain in perfect condition. My heart filled with joy when I saw it packed in a cardboard wine box nestled in scrunched up newspaper. Recycling...the best way to go. A very happy customer.”

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“The delivery was very prompt I love my new cups they complete my dinner service that I've had for 35 years, very reliable would definitely recommend to others”

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“Someone chipped the saucer, one of four, afternoon tea playing bridge. I had a new one by the following bridge afternoon. well done”

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“Items in perfect condition, well packaged and sent swiftly.”

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“I ordered two china cups.My order was dealt with very efficiently.Order was delivered promptly.Unfortunatley I ordered the wrong size of cup.I was told I could return them and my money will be refunded.Excellent customer service.”

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“First class service, would recommend.”

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“Very happy with the service. The piece of Royal Doulton was a slightly different design from my original piece but as it was only a sugar bowl it made no difference. The choice of replacement items was very wide and I will use China Village again if necessary.”

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The China Village is rated 4.9 based on 3,134 reviews