The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,088 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,088 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Another great delivery of York town in perfect condition.”

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“Excellent quality and excellent service.”

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“Delivery was quick. Items were very carefully wrapped and packed and the Very Good material looked as good as the Excellent. Very happy.”

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“Good photos and descriptions of items for sale. Excellent packaging - there was no way ANYthing was going to damage my single saucer on its way to me. Timely arrival. Nothing to fault.”

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“Very pleased with the quality and bespoke packaging of my recent Denby Arabesque order. My wife and I have had our Arabesque collection, mostly from wedding presents, since when we married back in 1973! A recent (aged!) drop of a few plates and dishes left us short some of our much loved brown plates and dishes. Very pleased on receipt to see the plates and dishes were exactly the same colouration and design of our original collection. Thank you so much for this. Now in our mid 70's hopefully we won't have any more drops onto our tiled floor - if we do it's good to know your there fore replacements. Always thought the 'Arabesque' design is timeless. . Kind regards and thank you again for your splendid replacements and service. Peter Clinch Eastbourne, Sussex”

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“The jug arrived OK but the beautiful plate was in pieces. China Village made no fuss and sent another plate. So good on yer. Many thanks. Brian”

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“I was very impressed. Found just what I needed. Service and shipment excellent.”

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“Not received item. Ordered 30 September and am still waiting”

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Hi Jacqui, Please accept my apologies for this. We will send another out straight away, using a different courier. The bowl will be with you in the next couple of days. Kind Regards, Matt G

“Delighted to get pieces to match my dinner set. Arrived safely. Very well packaged. Items in pristine condition. Super communication from company, very highly recommended”

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“Extremely happy with my items. They were packed so well and securely so arrived in perfect condition. Will definitely use The China Village again. Thoroughly recommend them”

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“Very pleased with the service and the delivery was really quick. The plate was in excellent condition.”

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“Fantastic service, the china was excellent quality and packed extremely well. It was delivered at the time they said, would use again. Just one thing to note I paid for the signed courier service but they left it on the doorstep without signing for so may want to look at your courier service.”

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“My replacment tea cup arrived promptly and beautifully packed, Thank you My eplacementtea cup aeeived prom”

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“The order arrived in good time . Each itiem was individually well wrapped and in excellent condition .”

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“Arrived as described in very good condition Very well packed to withstand the process of transit Thanks I will order again from you”

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“We broke a plate from our dinner service wedding gift (38 yrs old) and thought that was it until we looked at china village. Replacement plate is faultless and service excellent.”

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“Excellent quality, good price, well packed and delivered in good time.”

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“Excellent service and product description Beautifully packed and arrived in perfect condition”

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“I was looking to replace one dinner plate and was really pleased with the service. The plate was extremely well packaged and arrived in perfect condition, I was kept updated with progress of delivery.”

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“the item I wanted had come back into stock, and they let me know, for which I was grateful. The item arrived in great condition, in good time.”

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The China Village is rated 4.9 based on 3,088 reviews