The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,136 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,136 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

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The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found just what I was looking for. Ordering was easy and items arrived promptly well packaged and in great condition. Really pleased with my purchase and would definatly recommend to others. Thank you”

Helpful Report

“Easy web site to use. Everything ordered arrived within a week and in good order. I would definitely recommend to friends. I have been able to replace broken items of a dinner service which was a wedding present to my parents in the 1950’s. Neither are here anymore but I can now use their dinner service for our Christmas dinner. Thank you China Village”

Helpful Report

“Easily found what I was looking for on the website, placed order with no difficulty, received exactly what I wanted - carefully packaged - within a few days by courier. Seamless service - thank you.”

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“Goods received at time stated. Condition of Denby bowls was excellent considering they must be over fifty years old. They were excellently packed, too. Thank you China Village, Pam.”

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“Excellent service,everything arrived in tact and so quickly even at the busiest time of the year!”

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“Although there was no photo on the site the item was described as a gravy jug whereas we would describe it as a gravy boat - which we already had. Shows that probably we should always ensure we have sight of the item before purchasing. We could not fault the service from ordering. But still looking for the actual gravy jug.”

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“It was easy to identify the make and pattern of the replacement china. I was impressed by both the fast turn around and the careful packing of the delicate objects all of which arrived without damage.”

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“This is the first time that I have used The China Village and I was not disappointed. The Gold Chantilly china was in excellent condition and all as described. The items purchased were dispatched, arrived promptly and were well packaged. Very happy to recommend The China Village to others.”

Helpful Report

“I've been meaning to let you know that our delivery was well received. Good packaging and plates and sauce boat in excellent condition, as described. You may be interested to know that my wife and I were replacing a few breakages..... We had our original Denby Arabesque collection as wedding presents back in 1978! Classic design, Denby Arabesque - still looks very stylish today. Thank you once again for your excellent service.”

Helpful Report

“We received our merchandise expediently and in excellent condition - as promised by your company. The ordering process was without complications or irritations of any kind. The fact that we live in Germany created no problem with the shipment. We opted for standard delivery, which took six calendar days - a perfectly acceptable amount of time for shipment to Berlin.”

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“an excellent efficient service and packaging was ver impressive”

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“Plate arrived in perfect condition, Thank you.”

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“Clear web site. Prompt delivery. Very well packed.”

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“Very good service and prompt response,well packaged.thanks”

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“Very pleased with order, prompt dispatch and delivery to the channel isles.”

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“Matt was very helpful on the phone prior to me placing my order. While "Second Hand" china is not something I have ever bought before, it was the only way of completing a discontinued set which was once my mothers. The best quality that I ordered did not disappoint, excellent condition and next to the existing china, does not look out of place. "I'll be back" for more of the set. Thank you”

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“The service was excellent and the china arrived within a very short time.”

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“I was delighted to be able to add to a much loved dinner service. The delivery was very quick and the items expertly wrapped.”

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“I was very pleased with the items received. The promptness of service was excellent and packaging and delivery all very satisfactory.”

Helpful Report

“Very prompt delivery. China in brilliant condition. Would use The China Village again.”

Helpful Report

The China Village is rated 4.9 based on 3,136 reviews