Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick turnaround which is unusual these days. Perfect service and smooth transaction. The sideboard is exactly what I'd been looking for and exceeded my expectations. Very good quality piece of furniture. I would recommend and will be ordering more. Delivery driver was lovely. So all in all I am a satisfied customer.”

Helpful Report

Posted 4 years ago

“Ordered Hampshire Blue furniture, Large TV unit, small wine cabinet, 3 nest table, hall table and telephone table absolutely love it and great customer service too”

Helpful Report

Posted 4 years ago

“Delighted with the Hampshire white painted small wine rack. Finish is very good. The whole process was so simple. Kept up to date with delivery date and time. The delivery men were very helpful and courteous. The furniture was extremely well protected with the packing.”

Helpful Report

Posted 4 years ago

“We just took delivery of the Hampshire Oak Ivory painted wine cabinet. Must admit I was a little disappointed that it was not made in the UK. But on saying that the build quality is just fantastic. Great looking product. Solid and eye catching. It was very well packed and fully protected. Brilliant delivery. Cannot fault anything from start to finish with this.”

Helpful Report

Posted 4 years ago

“Really good customer service, I was kept up to date with my delivery which was appreciated in these Covid times. The delivery driver was really helpful and friendly. The furniture is really well packed”

Helpful Report

Posted 4 years ago

“Really good customer service, I was kept up to date with my delivery in these Covid times so that was really appreciated and the delivery driver was really helpful and friendly. The furniture is really well packed as well”

Helpful Report

Posted 4 years ago

“Well made product, easy to assemble, good value”

Helpful Report

Posted 4 years ago

“Bought malvern sideboard, and nest of tables, delivery excellent and all made up. However, I find it difficult to open drawers as sideboard so light it comes awAy from wall when door sticks. Not the best quality but looks good.”

Helpful Report

Posted 4 years ago

“Terrible customer service and incompetent delivery. Dining table delivered without legs despite my prompting the drivers for an additional item. Spend your money with a different retailer.”

Helpful Report

Posted 4 years ago

“Excellent product, good communication and prompt delivery, thanks.”

Helpful Report

Posted 4 years ago

“The unit I received is lovely great value for the money love it thank you”

Helpful Report

Posted 4 years ago

“Good quality and excellent service”

Helpful Report

Posted 4 years ago

“Was looking for a large tv unit. Really pleased with chiltern oak great price and quality”

Helpful Report

Posted 4 years ago

“Very well made but affordable furniture, love it!”

Helpful Report

Posted 4 years ago

“I am so pleased with my Gloucester White Painted Oak 1 Drawer basket cabinet. It is just the right size for my small hallway and the basket holds my outdoor shoes. It will have a small lit Xmas tree on it at the beginning of December. Excellent price, delivery and good range of furniture.”

Helpful Report

Posted 4 years ago

“Delighted with our Hampshire Blue extra wide TV unit. Took delivery today at 6.44am precisely! Had struggled to find a unit with the dimensions we wanted, so pleased to find this. It's well made, sturdy, no tools needed. The colour is described as blue but is more like charcoal & perfect for our room. We obtained a sample first before ordering. Will be ordering another item very soon.”

Helpful Report

Posted 4 years ago

“I ordered 6 items of the Suffolk white oak and when it came it was well packed and all assembled which is really good. The furniture was well made and looks amazing and not overpriced. Ordered over the phone and the girl was very friendly and helpful, was delivered on the day and time slot I was given and the delivery drivers were helpful and friendly. would def recommend this company and their furniture.”

Helpful Report

Posted 4 years ago

“Delighted with our Gloucester White Painted Oak 3 Drawer 6 Basket Cabinet. Ordering was straight forward. The item was well wrapped to prevent damage in transit (we live on a Scottish Island). We would highly recommend this company and will hopefully use them again in the future.”

Helpful Report

Posted 4 years ago

“Fantastic service - next day delivery & so well packed. Love my tv unit & will be buying more items as soon as finances allow. Many thanks.”

Helpful Report

Posted 4 years ago

“Absolutely happy with this company, great quality, quick delivery. Delivery men left my item in the garden as I wished and covered with foil that I left for rain protection.”

Helpful Report

Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews