Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good service, delivered on time and a good price. Nice quality piece of furniture.”

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Posted 6 years ago

“Really fast delivery, received a couple of days after initial order. Communication about date and time excellent. Very pleased with purchase, all pieces look lovely in living room.”

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Posted 6 years ago

“Excellent quality and service. Delivered on time. I had to email prior to ordering as needed to fit furniture into a restricted alcove and the online measurements weren't detailed enough. I did recieve an email back and was able to place order so only critisism really was to have more detailed measurements on line up front.”

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Posted 6 years ago

“Perfect TV unit, which suits my new living room. Really well packaged and fully assembled, and at a good price. Delivery was prompt, kept well updated by Chiltern Oak. Delivered at 7:25 in the morning, meaning no time off work needed. Delivery drivers very friendly and helpful too. Highly recommend.”

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Posted 6 years ago

“Thank you for delivering item on the agreed date and time. The item is in very good condition and the delivery people gave an explanation how to unpack. I have one suggestion regarding unpacking the item and would be very helpful to have the item unpacked by the delivery people who are professional and to report any faults if any so they can deal with it immediately. Kind Regards”

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Posted 6 years ago

“Very good service from start to finish”

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Posted 6 years ago

“Delivered promptly, furniture lovely quality for the price.”

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Posted 6 years ago

“Wonderful blanket box that has finished off spare bedroom beautifully. Superb customer service near Christmas ( which I did not experience with some other companies)”

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Posted 6 years ago

“Delivered on time very pleased with product would definitely order from here again”

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Posted 6 years ago

“Good value for money. Very pleased with products.”

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Posted 6 years ago

“Superb and stylish unit. Well-built and exceeded expectations. The company were professional and I was fully informed about delivery etc. Will definitely use again. Many thanks!”

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Posted 6 years ago

“Delivered to time and excellent product”

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Posted 6 years ago

“Very pleased with my purchase. Thank you.”

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Posted 6 years ago

“Very good service.. delivered on time Would recommend”

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Posted 6 years ago

“Excellent service and with fast delivery time, a quality purchase too. Thank you.”

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Posted 6 years ago

“The draws were fine but I was a bit upset the delivery men couldn't put it where I wanted it. I couldn't lift it on my own and they just left. Bit shocked 😲. Draws were lovely though.”

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Posted 6 years ago

“Excellent, quick service so surprised at the quality of the sideboard I purchased. Lots of compliments and have already recommended Chiltern Oak to all my friends. Will definitely purchase again from them.”

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Posted 6 years ago

“Excellent service will definitely use again”

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Posted 6 years ago

“Very pleased with oak corner unit. Looks very stylish. It was delivered in predicted 2 hour slot. Would certainly use this company again.”

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Posted 6 years ago

“Very happy with the quality of the Hampshire TV cabinet, exactly as we expected from the picture on the website”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews