Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am happy with the overall cabinet I bought but was a bit disappointed when the box came and had made in China all over it, I thought for the price we was paying we was getting good quality made in uk furniture, not cheap stuff bought from China.”

Helpful Report

Posted 7 years ago

“Great website and company philosophy. Excellent customer service & delivery. Furniture arrived requiring minimal construction (thank goodness). Beautiful quality furniture at very reasonable prices. Couldn't ask for more. I have one very happy 8 yr old. Big thank you Chiltern.”

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Posted 7 years ago

“Really lovely coffee table, and excellent service and communication. Was delivered exactly when they promised. Won't hesitate to use Chiltern again. Highly recommended.”

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Posted 7 years ago

“The furniture is exceptional value for money! Service and delivery were excellent ! would highly recommend to anyone looking for oak furniture.”

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Posted 7 years ago

“First class service, staff very helpful, would definitely use them again”

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Posted 7 years ago

“The furniture was good value considering how high quality it is. Delivery was fast, efficient and with excellent customer service from the delivery men who even carried my old furniture downstairs. I'm very happy with both the product and the company.”

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Posted 7 years ago

“The goods arrived as described, in excellent condition. It looks sturdy, and classic.”

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Posted 7 years ago

“You get what you pay for. They are nice units for £75 each, but if you are expecting the same quality as the real oak options you'll be disappointed. A bit fimsy but are ok for now.”

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Posted 7 years ago

Hello there. Thank you very much for taking the time to leave us feedback although we are of course disappointed that you're not entirely satisfied with your purchase. The Manton Oak Bedside Table you have purchased is advertised as being made from solid oak with oak veneer. The frame is solid and the panels on each side are veneered. We do offer entirely solid oak Bedside Tables from £79 and we're happy to facilitate an exchange for you if that's something you'd like to explore. Please get in touch with us either via telephone or email if so. Kind regards, Chiltern Oak Furniture.

Posted 7 years ago

“My purchase was very good from start to finish. Delivered very promptly. Excellently packaged. I love the dining room table, it's exactly as described. A very good quality piece of furniture. I would definitely buy from Chiltern Oak Furniture again. Great value for money.”

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Posted 7 years ago

“Great service, quick delivery, very happy and would use again.”

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Posted 7 years ago

“had phonecall to arrange delivery. item arrived on time.”

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Posted 7 years ago

“The bedside cabinets are just the right size . They are well made and look very stylish. I didn't want next day delivery and chose a specific date. Well done to Chiltern Oak for arranging this for me. Great service and quality product.”

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Posted 7 years ago

“Coffee table I bought is exactly as described. Delivery was exactly when I was told it would be. The 2 delivery drivers were really polite and friendly. Can't wait to order the rest of my furniture from chiltern oak☺️☺️”

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Posted 7 years ago

“Excellent service and product.”

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Posted 7 years ago

“My new console table is fabulous ! Great quality ! Unbelievable value for money thank you Children oak ! Now looking at dining tables 😉”

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Posted 7 years ago

“Beautiful furniture at a reasonable price with good customer service. I have had many compliments on my new furniture and would not hesitate to buy from Chiltern Oak Furniture again.”

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Posted 7 years ago

“Excellent Quality Furniture, superb hand wax finish.”

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Posted 7 years ago

“Prompt delivery- well packaged, well made and good value for money. Exactly what I wanted.”

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Posted 7 years ago

“I am very pleased with the quality of the sideboard and dining table I ordered. Sometimes, it's a bit of a gamble ordering furniture on line, but not this time. Excellent quality, delivered exactly when I was told it would be, and by two very helpful and friendly delivery men.”

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Posted 7 years ago

“Reasonable quality sideboard for the money. Delivery men EXCELLENT! Placed where required, unpacked and packing taken away. Well done guys.”

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Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews