Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,125 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful piece of bedroom furniture”

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Posted 3 years ago

“Very happy with the service from Chiltern Oak Furniture, delivered the next day by a very helpful delivery driver called Cat. Furniture took little effort to assemble and we are very happy with the quality and price of the dressing table set.”

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Posted 3 years ago

“Great quality and very stylish console. The grey colour is right on trend. Easy to put together and very well packed. Super competitive price too. Very happy.”

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Posted 3 years ago

“Good product good communication very pleased wood use again.”

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Posted 3 years ago

“Really happy with mini oak sideboard, very well made and speedy delivery. Thank you”

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Posted 3 years ago

“Really pleased with my nest of tables and small cupboard very heavy and good quality. Well packed and delivered next day. Excellent for price, very helpful staff, when I phoned over a query. Would highly recommend.”

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Posted 3 years ago

“Very good packaging, great delivery. Thank you very much”

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Posted 3 years ago

“Love my small bookcase it’s well made and an ideal size in our bedroom . It neatly fits on our chimney breast wall .”

Chiltern Oak Furniture 5 star review on 22nd January 2021

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Posted 3 years ago

“Very pleased with tv unit. Well made & no assembly required. Updated re delivery day & time.”

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Posted 3 years ago

“Very pleased with my purchase, well made & worth the money. Will recommend.”

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Posted 3 years ago

“Delivery on time well packed helpfull delivery guys. Very pleased with coffee table and matching nest of tables. Separate deliveries.”

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Posted 3 years ago

“Ordered a wine rack which arrived really quickly, and looks beautiful. I searched for something similar but this was by far the best value for money and excellent quality too.”

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Posted 3 years ago

“I ordered a 5drawer chest on 8thJanuary which was delivered on the 12th.On opening the chest was the wrong colour. On checking the packaging it was clearly marked cream and not grey as ordered. Pickup was arranged (two different vans arrived) and a replacement sent. The replacement was sent but in a disgraceful condition. It had obviously been dropped as the joints were all showing. In addition some of the packaging was missing and much of the rest just thrown in the box. I believe this was probably a previous returned item. Although the staff at Chiltern were polite i believe someone in authority should have had the decency to contact me. I am still waiting for the second item to be collected and for my full refund.”

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Posted 3 years ago

“The ordering process was simple and I received my furniture quickly and in perfect condition.”

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Posted 3 years ago

“Love my beautiful new nest of tables from you. Thank you so much. So well built, sturdy and well finished, everything I wanted..furniture that will last. Together with really helpful sales staff who make it so easy to choose and order the right pieces, and who somehow got it here the next day.... arriving suitably packaged, without a scratch, delivered in a Covid secure way.”

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Posted 3 years ago

“Product was fine but packaging was questionable - notably the plastic covering was screwed down, so that I was unable to tear off the plastic covering. The advice I received from the sales team was to loosen the screws. Great if you have the tools and the suitable strength to do so.”

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Posted 3 years ago

“Decided to buy a coffee table. Found just the one I was looking for, excellent quality, at the right price for me. Very satisfied.”

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Posted 3 years ago

“I was looking online for a small oak table with drawer. Then came across Chiltern Oak Furniture and they had just what I was looking for. The quality is excellent and was delivered on time and very well packaged. Well done to all concerned.”

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Posted 3 years ago

“I saw the dimensions but the more I looked at it the smaller it got. It said large bedside table but it's very small. It looks OK but I was disappointed when I saw it came from Vietnam and not Britain. I like to buy British especially at this moment in time. I wouldn't purchase again for that reason.”

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Posted 4 years ago

“I purchased th Gloucester midnight grey console table. It arrived as promised and was very well packed. I love it! Gorgeous piece of furniture, easy to assemble and solidly built.”

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Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,125 reviews