Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient delivery and helpful delivery service. Good price for a very attractive and good quality piece of furniture - very pleased!”

Helpful Report

Posted 6 years ago

Hi Bethany, Thanks for the fantastic feedback! We really appreciate it and hope to hear from you again in the future. 😊

Posted 6 years ago

“Recently purchased a number of peices from the Chester Grey collection and I’m extremely pleased with everything. Excellent quality, great value for money and it looks exactly as shown on the website. Delivery was quick and efficient too. Would definitely recommend Chiltern Oak Furniture.”

Chiltern Oak Furniture 5 star review on 29th October 2018

Helpful Report

Posted 6 years ago

Hi Louise, Wow that looks great! We love what you've done with your Sideboard, very impressive! We hope you come back to us the next time you're after some more gorgeous furniture! :)

Posted 6 years ago

“Very nice quality. Good service. Pleasant delivery men and helpful. Would recommend.”

Helpful Report

Posted 6 years ago

Hi There, Thanks for the fab feedback! We hope you enjoy your furniture! :)

Posted 6 years ago

“Value for money”

Helpful Report

Posted 6 years ago

Thanks for the 5* review, it's appreciated by us all here at Chiltern Oak :)

Posted 6 years ago

“Love my furniture. Much better quality than expected. Excellent service from the sales department& the delivery guys. I just wish I could buy a dining table in the Hampshire range too. I definitely will recommend to my friends.”

Helpful Report

Posted 6 years ago

Hi Maggie, Thanks for your awesome 5* review, it's greatly appreciated by all of us here at Chiltern Oak! We hope you enjoy your furniture! :)

Posted 6 years ago

“I was worried about ordering my console table on line especially as I’d only seen the picture of the item but I wouldn’t hesitate again as the quality of the furniture is superior, it helped that the design was shown at every angle and measurements were easy to read. Delivery was so prompt and it came well wrapped and packed to avoid damage. I love my table it looks fabulous and classy. I will recommend Chiltern Oak Furniture to friends and family. Thank you”

Helpful Report

Posted 6 years ago

Hi Vivien, Thanks for the fabulous feedback! We're pleased to hear that you're happy with your Hall Table and overall experience as we firmly believe in putting the customer first. We hope you enjoy your furniture! :)

Posted 6 years ago

“Easily assembled and attractive looking, sturdy construction”

Helpful Report

Posted 6 years ago

Hi Stan, Thanks for your awesome review, it's greatly appreciated by all of us here at Chiltern Oak! Enjoy your new furniture! :)

Posted 6 years ago

“Excellent quality and prompt courteous service. I am very pleased with all aspects of my purchase.”

Helpful Report

Posted 6 years ago

Hi Patricia, Thanks for the amazing review! Enjoy your new furniture! :)

Posted 6 years ago

“Excellent customer service and speedy delivery well packaged and protected. The bedside table is very well made and good value for money. Thank you.”

Helpful Report

Posted 6 years ago

Hi Judith, Thanks for your amazing review! We love nothing more than hearing from our satisfied customers! Enjoy your new furniture :)

Posted 6 years ago

“Great product and service. Arrived within 3 days of ordering.”

Helpful Report

Posted 6 years ago

Hi There, Thank you for your excellent review, we really appreciate you taking the time out of your day to leave us some feedback! We hope you enjoy your furniture! :)

Posted 6 years ago

“Quick and efficient. Lovely furniture. Very happy!”

Helpful Report

Posted 6 years ago

Hi there, Thanks for the great feedback! We hope you enjoy your furniture! :)

Posted 6 years ago

“Just what we were after, right price, turned up when said it would”

Helpful Report

Posted 6 years ago

Hi There, Thanks for the amazing review! We love nothing more than hearing from our satisfied customers! Enjoy your furniture! :)

Posted 6 years ago

“The wardrobe looks good when assembled, although it was a bit more than the minimal assembly stated on the website. There were only a few pieces but they were large and quite tricky to assemble. The delivery was exactly when I wanted it and the delivery guys were really helpful. It wasn’t very obvious on the website that there was an assembly service option which I would have taken up had I realised that it was available.”

Helpful Report

Posted 6 years ago

“Great Service Ordered Furniture on Thursday delivered on the next Tuesday Well build sideboard and great finsh. Just we wanted”

Helpful Report

Posted 6 years ago

That’s great to hear. Thanks for being so complimentary and we hope to hear from you again in the future. 😊

Posted 6 years ago

“My order arrived after 48 hours, very prompt and helpful delivery men. Very pleased with my purchase”

Helpful Report

Posted 6 years ago

Hi there, Thanks for the amazing 5* review, we really appreciate you taking the time out of your day to leave such a thoughtful review! Enjoy your furniture! :)

Posted 6 years ago

“MILANO OAK TV CORNER UNIT Lovely lady took our order and we were given a two hour time slot prior to delivery.. Extremely pleased with the quality, packaging and delivery was spot on. Will certainly use your company again and have already recommended to family.and friends. Thank You Chiltern Oak.”

Helpful Report

Posted 6 years ago

Hi Susan, Thank you so much for the fantastic review! We are thrilled to hear that you were pleased with the quality of the furniture, as we only ever aim to sell the very best on offer and at the lowest possible prices! We hope you shop with us again soon! :)

Posted 6 years ago

“Superb delivery service and item arrived assembled and ready to use. Beautifully crafted and very happy with the service.”

Helpful Report

Posted 6 years ago

Hi Ben, Thanks for the great 5* review! We are thrilled to hear that you were pleased with the service as we firmly believe in putting the customer first! Enjoy your furniture! :)

Posted 6 years ago

“We were very impressed with the service we received and the quality of the goods. I am delighted with my dressing table, stool and mirror!”

Helpful Report

Posted 6 years ago

Hi Mrs L T Chester, Thanks for the excellent review! We love nothing more than to hear from our satisfied customers! Enjoy your furniture! :)

Posted 6 years ago

“Excellent service. My chest of drawers was delivered within a few days at the time I was told it would be delivered. I could not be more pleased. The chest is great too!!”

Helpful Report

Posted 6 years ago

Hi Elizabeth, Thanks for the awesome review! We are thrilled to hear that you were pleased with the delivery service as we aim to offer excellent delivery for FREE! We hope you enjoy your furniture! :)

Posted 6 years ago

“Saw what we wanted online and ordered. Delivery was within a week. It is exactly what we wanted and fits exactly into our living room. Very impressed with pre order procedure as was out of stock and then subsequent delivery. Delivery men were polite and professional. Great excellent service all round”

Helpful Report

Posted 6 years ago

Hi Geoff, Thank you for your awesome 5* review! We are thrilled that you were pleased with our pre-order service as we firmly believe in putting the customer first! We hope you enjoy your furniture! :)

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews