Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, item arrived next day, as described, good quality.”

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Posted 5 years ago

“Very happy with quality & service. Would definitely buy from Chiltern Oak again”

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Posted 5 years ago

“Easy to order, delivery on time and furniture of very good quality. Good value for money.”

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Posted 5 years ago

“Unfortunately the mirror I ordered was meant to be an Ivory colour but the one that I received was a greyish colour”

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Posted 5 years ago

“Excellent service from beginning to end!”

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Posted 5 years ago

“Ordered a wardrobe which stated it was in stock on the website. Ordered over the phone and paid for it. Got an email two days later saying it was out of stock and would be between six and ten weeks before delivery. So not only was the website wrong, the person that took the order and payment didn’t know it was out of stock. This was really annoying and the two day wait to be informed was ridiculous. Aside from offering apologies and a date, no other offers to compensate me for the inconvenience or replacement was made. I’ve ordered from this company before and was impressed with the product and delivery so thought they would be a safe bet, I was wrong and will avoid using them in the future. Still waiting on a refund.”

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Posted 5 years ago

“We love our bedside tables, they arrived promptly and without fuss”

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Posted 5 years ago

“Delivery very quick and absolutely delighted with furniture . 5 star +++++”

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Posted 5 years ago

“Took delivery of chester grey oak furniture set. Very well packaged. Fast and efficient delivery. Great quality. Friendly efficient service.”

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Posted 5 years ago

“I'm presuming most of these 5 star reviews are fake as we have received 1 star service! What we have not received is our furniture. Several delays, each time with a different excuse although more often than not us having to chase them. Yet to receive an apology, resolution, compensation or even a hint that any of their staff care at all!”

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Posted 5 years ago

“Great service,fast delivery and excellent quality furniture.”

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Posted 5 years ago

“Quick delivery, delivery drivers were very helpful, they delivered all the furniture into the room I wanted (which was absolutely brilliant seen as I’m 6 months pregnant) customer support is great too! I was very happy with all my bedroom furniture, the quality is superb!”

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Posted 5 years ago

“Prompt delivery. A good product. Excellent value-for-money. Highly recommended.”

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Posted 5 years ago

“I would like to loudly express our gratitude for our items that was delivered for me and my family it has helped alot... thanks”

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Posted 5 years ago

“Fast delivery service, ordered on Monday and received my order on Thursday. Love my oak tv unit arrived well packaged and in perfect condition”

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Posted 5 years ago

“Purchased the Malvern shaker grey coffee table, sideboard and large TV unit and very pleased with all of the items. I was able to have a small sample piece sent to me as I wanted to see the grey colour for myself before placing order. Delivery quick and on time, products arrived in perfect condition. Will happily recommend Chiltern Oak Furniture!”

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Posted 5 years ago

“Quick delivery, excellent service and product”

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Posted 5 years ago

“Super service from this company..very good quality items..would recommend..happy customer*****”

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Posted 5 years ago

“Bought set of oak tables . Beautiful quality smart looking tables”

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Posted 5 years ago

“Excellent service from Chiltern Oak Furniture. My tv unit was delivered at 08.30 the next day, leaving the rest of my day free. The regular delivery updates meant I could plan my time. The unit was just perfect!”

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Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews