Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was absolutely delighted with my nest of two tables which were delivered yesterday. I changed the delivery date with no problem at all and was very impressed with the whole delivery process, communication etc. Tables were very securely packaged and item exactly as shown online. Furniture of a very high standard with a beautiful finish. I will certainly recommend your company. Thank you.”

Helpful Report

Posted 6 years ago

Hi Jenny, Thanks for the excellent rating and for the awesome recommendation, it's great to hear that our customers would recommend us to others. We hope to hear from you again some time soon. :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Very fast delivery ,good quality and good price”

Helpful Report

Posted 6 years ago

Hey there, Thank you for such a great rating, and the praise of our delivery service which is both quick and free! Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“The item was not available from 5 x furniture shops we had visited, so easy to order on line. Delivery was excellent as is the auality of the furniture.”

Helpful Report

Posted 6 years ago

Hey there, Thank you so much for an awesome 5* review, we are really glad to hear you're pleased with the quality of furniture as we aim to only sell the very best in terms of quality, enjoy your furniture :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“This is the fifth item of furniture we have had from Chiltern Oak furniture and the quality of the items we have had are excellent , they email you to advise day of delivery and two hour slot to deliver , the guys who called with the furniture was polite and well mannered credit to Chiltern Oak well done and thank you .”

Helpful Report

Posted 6 years ago

Hi Elaine, Thank you for your absolutely fantastic review! We appreciate your business massively, and hope to hear form you even more! :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Excellent delivery service. lovely stool, seems strong and well made. Just what I was looking for.”

Helpful Report

Posted 6 years ago

Hey there, Thanks for an excellent 5* review, we're glad to know you found just what you were looking for with us, as we aim to sell the best possible range of products to suit every consumer. Enjoy your furniture :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Quick delivery and arrived well packed and all good”

Helpful Report

Posted 6 years ago

Hi there, Thanks for an excellent review, we're thrilled to hear you found delivery to perfect as we aim to provide fast, reliable and free deliveries :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Good quality and excellent service ....”

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Posted 6 years ago

Hi James, Thank you for your review and the kind words, we appreciate it greatly, enjoy your furniture :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Fantastic service, quick delivery & amazing quality”

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Posted 6 years ago

Hi Rachael, Thank you so much for your amazing 5* review, it's excellent to know that you found our service fantastic, as the customer and their experience is at the heart of our business :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“We have purchased three chests of drawers.. in the portland oak painted in white,They are good quality and value for money.Delivery was on the day which was agreed.Top service from Ch.iltern”

Helpful Report

Posted 6 years ago

Hi Victor, Thank you for the awesome 5* review, it's good to know that our customers are pleased with what we're doing, enjoy your furniture :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Excellent bedside drawer units - look delightful and work well. Packaging was brilliant - sturdy but easy to to unpack. Completely satisfied - well done!”

Helpful Report

Posted 6 years ago

Hi Edward, Thank you for such an amazing review, we're thrilled to hear that you're pleased with the items quality, as we strive to only sell the very best on offer, we hope to hear from you again soon :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Placed an order and received it promptly within the time scale emailed by delivery company.”

Helpful Report

Posted 6 years ago

Hey there, Thank you for giving us the highest rating possible, it means a lot to us! Enjoy your furniture :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Easy ordering service, quick efficient delivery, furniture arrived fully assembled and well packaged...excellent company.”

Helpful Report

Posted 6 years ago

Hey there, Thank you so much for your top rating and kind words, we're glad that you found the ordering process easy, as we believe shopping should be a fun experience and not a stressful one! We hope to hear from you again :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Great place for quality furniture buy Would come back for sure I got a wardrobe for my son from one of the discounted ranges and matching tall boy Great quality Excellent communication regarding delivery Everything was great Very happy customer thank you”

Helpful Report

Posted 6 years ago

Hi Ioana, Thank you for your absolutely amazing review, we're so glad to hear that your pleased with the shopping experience as a whole as we strongly believe shopping should be enjoyable and stress free. We hope to hear from you again :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Well made quick delivery”

Helpful Report

Posted 6 years ago

Hi Alistaire, Thank you for the excellent review, it's greatly appreciated by us! :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Great product, great customer service and great price will certainly buy from again”

Helpful Report

Posted 6 years ago

Hi Mark, Thank you for giving us the highest possible rating, we're thrilled that you would buy from as again as we always love to see customers coming back to us! :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Thank you for my very nicely made bedside cabinets. They are exactly what I was looking xpecting and they look great”

Helpful Report

Posted 6 years ago

Hey there, Thanks for the fantastic review, it means a great deal to us to hear that you found the perfect item with us as we strive to offer a range of high quality furniture fit for all needs! Enjoy your furniture :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Quick and efficient delivery. Good quality furniture”

Helpful Report

Posted 6 years ago

Hi Karen, Thank you for your review, we're really pleased to hear that you're happy with the quality of the furniture and the delivery of it too! As we aim to make these elements as good as possible to provide a great customer experience. We hope to hear from you again :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“I called to double check something and the gentleman was extremely helpful. I ordered a tv cabinet and this arrived within the allocated 1 hour delivery slot, it was extremely well packed. The tv cabinet is excellent quality and looks just perfect, many thanks.”

Helpful Report

Posted 6 years ago

Hey there, Thank you for giving us the best possible rating! This is massively appreciated by all of us and we hope to hear from you again some time soon :) Kind regards, Chiltern Oak Furniture.

Posted 6 years ago

“Excellent product & speedy free delivery. Very happy!”

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Posted 6 years ago

“The furniture was of very high quality, exceeded expections and delivered on time. I will be ordering more shortly!”

Helpful Report

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews