Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,131 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my beautiful new nest of tables from you. Thank you so much. So well built, sturdy and well finished, everything I wanted..furniture that will last. Together with really helpful sales staff who make it so easy to choose and order the right pieces, and who somehow got it here the next day.... arriving suitably packaged, without a scratch, delivered in a Covid secure way.”

Helpful Report

Posted 4 years ago

“Product was fine but packaging was questionable - notably the plastic covering was screwed down, so that I was unable to tear off the plastic covering. The advice I received from the sales team was to loosen the screws. Great if you have the tools and the suitable strength to do so.”

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Posted 4 years ago

“Decided to buy a coffee table. Found just the one I was looking for, excellent quality, at the right price for me. Very satisfied.”

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Posted 4 years ago

“I was looking online for a small oak table with drawer. Then came across Chiltern Oak Furniture and they had just what I was looking for. The quality is excellent and was delivered on time and very well packaged. Well done to all concerned.”

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Posted 4 years ago

“I saw the dimensions but the more I looked at it the smaller it got. It said large bedside table but it's very small. It looks OK but I was disappointed when I saw it came from Vietnam and not Britain. I like to buy British especially at this moment in time. I wouldn't purchase again for that reason.”

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Posted 4 years ago

“I purchased th Gloucester midnight grey console table. It arrived as promised and was very well packed. I love it! Gorgeous piece of furniture, easy to assemble and solidly built.”

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Posted 4 years ago

“We ordered a four door oak sideboard. It was delivered before Christmas. I ordered it because it was high sideboard. I didn’t want a low one the height was 100cm. I absolutely love it. Service was good too.”

Chiltern Oak Furniture 5 star review on 15th January 2021

Helpful Report

Posted 4 years ago

“Fast delivery, packed well and secure. Lovely nest of tables only problem is it states the colour is white but unfortunately they are cream which is disappointing. Marie”

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Posted 4 years ago

“Excellent service, stellar-made products & friendly. I've been looking for some navy blue furniture for the living room, I stumbled upon Chiltern Oak where they had a full range of living furniture in the same collection. I've ordered the Rutland 2 Nest of Tables & Narrow Bookcase, the Coffee Table wasn't in stock but was told it's due in February... nope, it came in stock sooner & I've just ordered. 100% recommend. 100% buying again.”

Helpful Report

Posted 4 years ago

“Absolutely excellent service, quality and price. I’m very pleased with the bedside cabinets I ordered. Good price, good quality and speedy efficient delivery. What more could anyone want? I would recommend this company at any time.”

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Posted 4 years ago

“Just received a sideboard and hall table. Super happy very sturdy. The best furniture I have ever brought and was delivered quickly”

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Posted 4 years ago

“Received the chiltern oak small coffee table today,delivery was spot on and the table was well packaged.the coffee table is of superb quality and would recommend looking at this company before looking elsewhere, I am delighted with my purchase.”

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Posted 4 years ago

“I ordered a small sideboard for my kitchen which l received very quickly, l loved it but it had been slightly damaged in transit, l contacted sales and they very quickly arranged a new delivery, l have just received my perfect sideboard, l am very impressed by the excellent service l received, and my new sideboard is beautiful good quality at a reasonable price, l highly recommend this company.”

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Posted 4 years ago

“We ordered a tv unit as a gift for our daughter in London. She is really pleased with it. Speedy delivery was excellent.”

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Posted 4 years ago

“Absolutely brilliant service. Good quality products, little disappointed that one of the nest of tables has scratched. We have the Urban Industrial tv unit and nest of tables. Looking to purchase another side table. Delivery brilliant and have recommended to others already! Rang order through and lady spoken to was professional and helpful. Thank you!”

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Posted 4 years ago

“Beautiful furniture can’t wait to get the matching bookcases. Fast professional delivery service and super helpful customer services.”

Chiltern Oak Furniture 5 star review on 8th January 2021

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Posted 4 years ago

“Small kitchen table, very pleased with product and service.”

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Posted 4 years ago

“Was very pleased with the delivery of 2 over 3 chest of drawers My daughter and granddaughters arrived on the 23rd of December for a long stay which was the reason for the purchase Imagine my disappointment when on the second day of use after Christmas the handle of the bottom draw broke off while opening The second handle on same draw snapped off the following 2nd day Even though the draw was left partly open because of the now first broken handle I know that I haven't been in contact with you prior to this Due to a hectic time with two young grandchildren look after”

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Posted 4 years ago

“Fits very well in our dining area. Good quality”

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Posted 4 years ago

“very good service and quality piece of furniture”

Helpful Report

Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,131 reviews