Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,125 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a four door oak sideboard. It was delivered before Christmas. I ordered it because it was high sideboard. I didn’t want a low one the height was 100cm. I absolutely love it. Service was good too.”

Chiltern Oak Furniture 5 star review on 15th January 2021

Helpful Report

Posted 4 years ago

“Fast delivery, packed well and secure. Lovely nest of tables only problem is it states the colour is white but unfortunately they are cream which is disappointing. Marie”

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Posted 4 years ago

“Excellent service, stellar-made products & friendly. I've been looking for some navy blue furniture for the living room, I stumbled upon Chiltern Oak where they had a full range of living furniture in the same collection. I've ordered the Rutland 2 Nest of Tables & Narrow Bookcase, the Coffee Table wasn't in stock but was told it's due in February... nope, it came in stock sooner & I've just ordered. 100% recommend. 100% buying again.”

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Posted 4 years ago

“Absolutely excellent service, quality and price. I’m very pleased with the bedside cabinets I ordered. Good price, good quality and speedy efficient delivery. What more could anyone want? I would recommend this company at any time.”

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Posted 4 years ago

“Just received a sideboard and hall table. Super happy very sturdy. The best furniture I have ever brought and was delivered quickly”

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Posted 4 years ago

“Received the chiltern oak small coffee table today,delivery was spot on and the table was well packaged.the coffee table is of superb quality and would recommend looking at this company before looking elsewhere, I am delighted with my purchase.”

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Posted 4 years ago

“I ordered a small sideboard for my kitchen which l received very quickly, l loved it but it had been slightly damaged in transit, l contacted sales and they very quickly arranged a new delivery, l have just received my perfect sideboard, l am very impressed by the excellent service l received, and my new sideboard is beautiful good quality at a reasonable price, l highly recommend this company.”

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Posted 4 years ago

“We ordered a tv unit as a gift for our daughter in London. She is really pleased with it. Speedy delivery was excellent.”

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Posted 4 years ago

“Absolutely brilliant service. Good quality products, little disappointed that one of the nest of tables has scratched. We have the Urban Industrial tv unit and nest of tables. Looking to purchase another side table. Delivery brilliant and have recommended to others already! Rang order through and lady spoken to was professional and helpful. Thank you!”

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Posted 4 years ago

“Beautiful furniture can’t wait to get the matching bookcases. Fast professional delivery service and super helpful customer services.”

Chiltern Oak Furniture 5 star review on 8th January 2021

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Posted 4 years ago

“Small kitchen table, very pleased with product and service.”

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Posted 4 years ago

“Was very pleased with the delivery of 2 over 3 chest of drawers My daughter and granddaughters arrived on the 23rd of December for a long stay which was the reason for the purchase Imagine my disappointment when on the second day of use after Christmas the handle of the bottom draw broke off while opening The second handle on same draw snapped off the following 2nd day Even though the draw was left partly open because of the now first broken handle I know that I haven't been in contact with you prior to this Due to a hectic time with two young grandchildren look after”

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Posted 4 years ago

“Fits very well in our dining area. Good quality”

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Posted 4 years ago

“very good service and quality piece of furniture”

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Posted 4 years ago

“My one drawer/3 basket cabinet was delivered on time and to the designated place. It was well packaged with plenty of bubble wrap and polystyrene inside the box. I'm delighted with the quality of the cabinet and how well it fits with the other furniture in our sitting room. It's used for storing knitting and sewing.”

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Posted 4 years ago

“Perfect piece of furniture love it.so easy to order and very helpful staff”

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Posted 4 years ago

“Ordered late evening... arrived 36 hours later.. good quality item very pleased.”

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Posted 4 years ago

“I rang the company first regarding a stool for the dressing table as they did not have one in stock for the colour we wanted. The lady on the phone was very helpful and advised me of a different colour what would match the one we wanted. It was delivered within a few days of ordering which was excellent considering lockdown etc. The furniture was lovely when it arrived only had to assemble the mirror and the stool matched perfectly. Very happy with the furniture would highly recommend this company.”

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Posted 4 years ago

“Very good quality stylish furniture at competitive price with an excellent delivery service.”

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Posted 4 years ago

“Good quality furniture securely packaged and delivered when they said”

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Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,125 reviews