Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“as described with prompt delivery”

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Posted 5 years ago

“Very pleased with the speed of delivery”

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Posted 5 years ago

“Absolutely love our new tv unit. Looks exactly as pictured and such good quality. Also good service and delivery team.”

Chiltern Oak Furniture 5 star review on 3rd February 2019

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Posted 5 years ago

“from the ordering through to the delivery fantastic service and the quality of the furniture is amazing. would definitely recommend this company.”

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Posted 5 years ago

“The staff were very helpful in arranging delivery on a weekday where I was not at work. The delivery went smoothly with no problems”

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Posted 5 years ago

“This furniture is just perfect for our small room .The wood is a lovely light colour and the shaker style furniture is stylish and not bulky ...perfect .”

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Posted 5 years ago

“Second order I’ve placed from the online shop now. No issues at all. Fast delivery. Products well packed. Buy with confidence”

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Posted 5 years ago

“Really good product and great delivery.”

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Posted 5 years ago

“Lovely units and great that they are all ready assembled, delivery guys were great I’m very happen and will definitely buy again.”

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Posted 5 years ago

“I love the chest of drawers we ordered- they are sturdy and good quality and I thought they were a very reasonable price. I found the service element great, particularly with regard to rearranging delivery for a convenient day. I would definitely recommend and use again!”

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Posted 5 years ago

“I bought the small coffee table which I had to put together myself, this was really easy to do. I also bought the small tv unit which came already put together. Both items had been well packaged. I also received excellent customer service. Thank you”

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Posted 5 years ago

“Good quality solid furniture all arrived within a week of ordering.....very happy looks lovely”

Chiltern Oak Furniture 5 star review on 2nd February 2019

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Posted 5 years ago

“Lovely piece of furniture it has really enhanced our dining room. Arrived in good time and good customer service.”

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Posted 6 years ago

“3 drawer chest of drawers, arrived promptly and well packed however small dent on top not enough to return but after I mentioned it, Chiltern Oak were extremely apologetic and offered me a discount. Fantastic customer service and response, I couldn't have wished for more. The unit is adequate for my needs, it looks really good quality but it is a little more cheaply made than other oak furniture I have bought. Having said that, it was cheap so what do you expect. I would recommend Chiltern Oak for good price, good service and reasonable furniture for the price”

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Posted 6 years ago

“Got a coffee table and a TV cabinet, really happy with the quality, so much so I’ve just ordered a telephone table for my hallway. I’m moving house soon and will come straight back to Chiltern for a dining table next hopefully”

Chiltern Oak Furniture 5 star review on 27th January 2019

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Posted 6 years ago

“We have been very pleased with our Chester range furniture & had many comments from friends & family. There was quite a wait for the large tv unit due to being out of stock however this was not due to the company but the supplier.”

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Posted 6 years ago

“I bought this wardrobe for my mother, who can no longer easily reach conventional adult height wardrobe rails. My husband quickly assembled the item, and we were both very impressed by the quality and appearance of the wardrobe. Even the back was made of attractive wood, not hardboard as I might have expected for the price. The only slight downside was that the rail was about 15mm too short to be stable in the supports, but luckily we had a broom handle which fitted perfectly instead! I am more than pleased with this item of furniture, which would also make an attractive linen storage cupboard, and it is excellent value for money.”

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Posted 6 years ago

“Small book case. Gorgeous gorgeous”

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Posted 6 years ago

“Lovely peace of furniture so well made and solid”

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Posted 6 years ago

“Bit disappointed as drivers did not wear white gloves and were a bit reluctant to carry upstairs, otherwise very pleased with product.”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews