Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great design and quality. As an ex Design & Technology teacher I appreciate the high standard in quality, especially those Dove tail joints!”

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Posted 4 years ago

“Just what I was looking for. Nice little solid table.”

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Posted 4 years ago

“Excellent customer service from beginning to end. As requested I was sent samples before I purchased, delivery was on time and the delivery man was polite and helpful, the item was well packaged which meant it was in perfect condition. The quality is good and the prices are very reasonable. Can’t fault it and would definitely recommend this company.”

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Posted 4 years ago

“Very good service and top class furniture I can recommend chiton furniture”

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Posted 4 years ago

“Prompt service Good communication Good Value Product well protected in transit Delivery Driver - professional, courteous and helpful”

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Posted 4 years ago

“I ordered a dressing table and a matching side table for my bedroom. I ordered on the phone and the staff have excellent customer service skills and made everything so easy for me. It was a super fast delivery of both items in just 2 days and I was very impressed with it. The prices are very good and the quality of the furniture is amazing. I would definitely recommend this company and I have recommended the company to friends and family too as I was so pleased with the service.”

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Posted 4 years ago

“Brilliant service from start to finish. Ordered a bench with three wicker basket storage. The quality of craftsmanship was second to none. Will definitely recommend this seller to my family and friends and will definitely be keeping an eye on their website for more furniture. My wife and I are very happy.”

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Posted 4 years ago

“Tv stand arrived today 28th of May what a lovely piece of furniture for the price would recommend chiltern oak furniture to anyone would definitely use again worth waiting for”

Chiltern Oak Furniture 5 star review on 28th May 2020

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Posted 4 years ago

“I was most impressed with the service overall and the care taken to pack and deliver the furniture. The beds are well made, designed and well finished.”

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Posted 4 years ago

“Bought a coffee table, very quick delivery, excellent table.”

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Posted 4 years ago

“This is the 2nd piece of furniture I have bought. Really pleased with both and would highly recommend...great service, prompt delivery and good quality. Very happy customer!”

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Posted 4 years ago

“Excellent service. Delivered next day free of charge, though with hindsight I should have ordered a bigger unit as the tv only just fits - my fault not Chiltern’s.”

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Posted 4 years ago

“Okay, so looking to buy a couple of good quality oak bedside cabinets. I live in Stirling, Scotland and looked at local online stores such as 'Oakfurnitureland' etc and shortlisted some possibilities then I cam across Chiltern Oak Furniture. When I checked out the web site I was impressed with the huge range of bedside cabinets alone and at outstanding prices. There was also free next day delivery and I almost couldn't believe the how good this deal was. I ordered my two (assembled) cabinets and two days later they were delivered to my doorstep. Hugely impressed with the quality. Hugely impressed with the range, ordering and delivery. Hugely impressed with Chiltern Oak Furniture. Look no further.”

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Posted 4 years ago

“Beautiful item and very very quick delivery (even during the current circumstances). Only thing I would say is that the item is described as grey on the website but the box stated Taupe and the colour is definitely more brown.”

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Posted 4 years ago

“Good product. Excellent service.”

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Posted 4 years ago

“Great customer service and quick delivery. Products all well made.”

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Posted 4 years ago

“It looks nice, but the quality isn't great. The catches on the inside weren't lined up (therefore looked wonky) and were so tight you had to tug to open the doors which caused the whole sideboard to move (I have unscrewed and removed these and will eventually replace with magnets. Lastly, one of the doors hasn't been fitted properly so sits at an angle leaving a slanted gap at the top. I have no idea how to correct this.”

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Posted 4 years ago

“Very happy with my furniture it looks fab in my hallway”

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Posted 4 years ago

“The furniture is well built, lovely design and was delivered efficiently. The packaging was good to protect the furniture. The only criticism is the paint is thin so easily chipped.”

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Posted 4 years ago

“Lovley tv unit - good price and very speedy delivery.”

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Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews