Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products I bought were amazing , good quality and look really stylish. Service was also excellent, fast delivery and free, have already recommended you to others.”

Helpful Report

Posted 6 years ago

“The item I bought was described as fully assembled, however, this was not the case. The two delivery drivers were very quick to dump to the two heavy boxes and leave. This left myself, heavily pregnant, to move the boxes, and assemble the unit. Not happy at all. No consideration for my wellbeing.”

Helpful Report

Posted 6 years ago

“We recently ordered a Kensington sideboard and matching bookcase, delivered to suit us in excellent order and the quality of both items are far above our expectations! Thank you and will recommend without hesitation.”

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Posted 6 years ago

“So happy with my new Tv cabinet, which arrived today. It looks lovely. Delivery was on time, and delivery men very friendly. Would highly recommend and hope to buy more pieces from here in the future.”

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Posted 6 years ago

“Again a very good service, prompt delivery and a great piece of furniture”

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Posted 6 years ago

“Received my new tv table tonite and absolutely delighted with quality and style. delivery drivers were polite and helpful arrived 1 hr earlier than planned and we live quite remote Argyll. Highly recommend this supplier. Val”

Helpful Report

Posted 6 years ago

“Good quality furniture. Delivery time on website stated 10 working days but usually sooner but after ordering we were told delivery would be in 12 working days which was slightly disappointing. The furniture we ordered was white with oak tops, when it arrived it was actually an off white colour which it didn’t state in description or look off white in photographs. Bookcase also had slight scuff on the side, but I’ve not contacted and complained as scuff is quite minor and I don’t want to go through the fuss of sending back and waiting for another bookcase to be delivered.”

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Posted 6 years ago

“I have ordered several sideboards from this company. They are lovely quality and the service is excellent with fast delivery.”

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Posted 6 years ago

“Very pleased with item and first class communications.”

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Posted 6 years ago

“quick delivery and good quality furniture”

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Posted 6 years ago

“Just taken delivery of another lovely piece of bedroom furniture. Delivered exactly when they said it would be, really well packaged, so no chance of damage.Lovely well made furniture, very keenly priced.”

Helpful Report

Posted 6 years ago

“It was easy to order via the call centre staff polite. The delivery guys were on time and very helpful and cheerful. I am very happy with my new display cabinets, book shelf and tv unit. The quality is excellent as was the the service. Thank you”

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Posted 6 years ago

“Fantastic company easy to get hold of. Quick delivery of product. Quality too.”

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Posted 6 years ago

“We ordered the Portland Larder cupboard and the Portland Corner TV Unit..They were delivered the following week after ordering ,very well packaged and excellent quality and good value for money. Thank you will be recommending”

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Posted 6 years ago

“Absolutely over the moon with our new media unit. Stunning and solid will last forever and what a bargain. Top service Thank you ⭐️⭐️⭐️⭐️⭐️”

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Posted 6 years ago

“I am delighted with my recent purchase. Excellent quality at a great price. I would definitely recommend & will not hesitate to order more furniture from Chiltern Oak”

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Posted 6 years ago

“Simple ordering process. Great communication. Fast on-time delivery. Very pleased with the product!!”

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Posted 6 years ago

“Excellent customer service, excellent quality furniture, we're really pleased with our TV unit and tables. Very quick delivery.”

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Posted 6 years ago

Hi Linda, Thank you for the amazing review! We really appreciate you taking the time to leave such a kind and thoughtful review! Enjoy your furniture! :)

Posted 6 years ago

“Very fast delivery good price lovely furniture”

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Posted 6 years ago

Hi Mrs Jean Davis, Thanks for the excellent review! We love nothing more than to hear from our satisfied customers! We hope you shop with us again soon! :)

Posted 6 years ago

“Very pleased with the table and chairs, just the style I wanted in my kitchen at a reasonable price. Ordered White Glove Service which was provided competently by 2 nice guys who were quick, efficient and took away the packaging. Very good service and worth-every-penny to me as an "incompetent" in assembling anything! Arrived at the time quoted and on the day I wanted.”

Helpful Report

Posted 6 years ago

Hi Pauline, Thank you for your great review! We are thrilled to hear that you were pleased with the style and quality of the furniture, as we aim to sell only the very best in terms of both quality and style and the lowest possible prices! We hope you enjoy your furniture and shop with us again soon! :)

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews