Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase. Had to contact Chiltern Oak and the customer service was perfect. Furniture delivered in good time and placed in room of my choice. Very happy with overall experience and will definitely buy from again.”

Helpful Report

Posted 5 years ago

“We ordered the extra large TV unit.It was very well packaged. Quality is good for the price paid. It has an oak finished top and blue doors and fixed shelves. Looks contempary and don't think it will date. Ample room for Blu-ray player Humax box on shelves. Overall very happy.”

Helpful Report

Posted 5 years ago

“I absolutely love this bedroom furniture. Price was good and delivery arrangements excellent even though I had to phone and postpone delivery to another date. Very polite and capable delivery men assembled the triple wardrobe. The whole experience of dealing with this company was a pleasure.”

Helpful Report

Posted 5 years ago

“Good value. Good looking bedroom furniture and sturdy quality. White glove service meant all in place and tidied up with no fuss.”

Helpful Report

Posted 5 years ago

“Really good wardrobe exactly what I wanted”

Helpful Report

Posted 5 years ago

“Lovely bedroom furniture, I’m really pleased with it. A scuff on a corner of a wardrobe which the delivery man said he would inform you of & I would receive some paint to cover it but I haven’t!”

Helpful Report

Posted 5 years ago

“Exactly what I wanted, delivery and service was excellent. It meet all my expectations. Would recommend to family and friends.”

Helpful Report

Posted 5 years ago

“Ordered 2 small cupboards and a desk in the Portland range, very pleased & delivered within a couple of days. Slight issue with one of the pieces but my query was dealt with promptly.”

Helpful Report

Posted 5 years ago

“We purchased the Chester White Tall Narrow Bookcase in April we liked this so much that we ordered the 3 Door Large sideboard to go in our new kitchen/diner. They both look amazing and the customer service from Chiltern was excellent. The delivery was spot on and both sets of the delivery team were really friendly. We would defiantly order from you again. Thanks”

Helpful Report

Posted 5 years ago

“I was so happy with my furniture it was well worth the money it was great quality oak.I would recommend your company to all my friends and family I can't thank you enough for the great service.May”

Helpful Report

Posted 5 years ago

“We are delighted with our new furniture. It arrived in perfect condition. I will definitely shop with you again.”

Helpful Report

Posted 5 years ago

“Very happy with service from Chiltern Oak, the product was a great quality, better than expected, I may purchase more items over time, just a shame the delivery team were a little rude.”

Helpful Report

Posted 5 years ago

“Excellent service , fast delivery and lovely furniture, exactly as photo on the web. Definately be ordering again .”

Helpful Report

Posted 5 years ago

“Really good experience. They called me to confirm the delivery address (as I had entered the wrong postcode), then dispatched it the next day. The wine rack, was weell packaged and of really good quality. I would use them again.”

Helpful Report

Posted 5 years ago

“Fantatic value for money Fast and efficient delivery service”

Helpful Report

Posted 5 years ago

“Great service. Kept us informed. Delivery was punctual and product well priced. Thank you”

Helpful Report

Posted 5 years ago

“I love my Kensington Bedroom furniture. Excellent quality and professional service and delivery. I would recommend them to anyone. Sue (Leeds)”

Helpful Report

Posted 5 years ago

“I ordered a chest of drawers and a tall boy for my bedroom from Chiltern Oak Furniture which are both great quality and look fantastic. I was really impressed by the excellent customer service I received, especially when it came to arranging a delivery date. Thank you!”

Helpful Report

Posted 5 years ago

“Really pleased with my furniture all same ready assembled which is unusual these days! Great communication from the company and great delivery info too- I would recommend to anyone and will definitely use them again”

Helpful Report

Posted 5 years ago

“Excellent quality furniture, friendly delivery and very easy from start to finish”

Helpful Report

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews