Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

Write Your review

Tell us how Chiltern Oak Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with my new tv unit. Exactly what I'd hoped it would be. Well made and extremely well packed. Fast delivery too. Cabt ask for much more.”

Helpful Report

Posted 5 years ago

Hi Patricia, Thank you for your review. We're thrilled to hear that you were pleased with delivery, as we pride ourselves on offering free and fast delivery across mainland UK. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Very pleased with my bookcase. Arrived on time with next day delivery - excellent.”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your review. We're thrilled to hear that you were pleased with your furniture, as pride ourselves on our wide and varied range of excellent furniture. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Excellent speedy service. Ordered and delivered within 24 hours. Received a text and email with my 1 hour delivery slot. Delighted with my bookcase.”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your review. We're thrilled to hear that you were pleased with delivery, as we pride ourselves on fast, stress-free and most importantly FREE delivery. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Lovely unit, great price and excellent quality would definitely recommend. Delivery team put it in the room I wanted and were friendly.”

Helpful Report

Posted 5 years ago

Hi Claire, Thank you for your review. We're thrilled to hear that you found great value for money with us, as this is something we put at the very heart of our business. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Brought coffee table and lamp table to match an earlier purchase. Excellent and quick delivery and both look lovely in place. Only negative is we didn't noticed both tables were flat packed as the larger unit we brought wasn't. But hubby managed to put together easily so all well !”

Helpful Report

Posted 5 years ago

Hi Tracy, Thank you for your review. We're thrilled to hear that you were pleased with delivery, as we pride ourselves on offering free and fast delivery across mainland UK. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Really impressed with the quality of the unit, good value for money. First class notification of next day delivery, arrived exactly as stated.”

Helpful Report

Posted 5 years ago

Hi Valerie, Thank you for your review. We're thrilled to hear that you found us to offer great value for money, as we pride ourselves on having top quality items at rock bottom prices. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“I bought the shabby-chic plant stand which is a gift. When your review request arrived I thought I'd better open it just to check it isn't damaged but the birthday is not for 2 weeks yet. Very good delivery time. Very heavy to lift but the delivery man was kind enough to bring it up to my first-floor flat. I'm sure the recipient will be very happy with it - vast improvement on the one she has!”

Helpful Report

Posted 5 years ago

Hi Glenda, Thank you for your review. We hope the recipient enjoyed the item! We're thrilled to hear that you were pleased with the item, as we pride ourselves on only selling the best items in terms of both style and quality. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“The service I received from Chiltern Oak Furniture was excellent, the product a large tv unit in grey looks fantastic I am really pleased with it, I would have marked you 5/5 but I have marked you 4/5 because of the delivery service I wasn’t there to take delivery my husband was there to let in the delivery men they brought it in and put it in the room and left but unfortunately they brought it in upside which meant the one of us had to turn it up the right way to unpack it! As I said the product made up for the inadequate delivery service.”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your review. We're thrilled to hear that you were pleased with the furniture as we pride ourselves on only selling the best quality furniture. The unit also looks gorgeous in your room! In regards to the unit being left upside-down, there is a good reason for this. Leaving the unit likes this means you can cut the bottom of the box easily, then flip the unit once, and simply lift the box off. This makes removing the packaging easier, and helps keep the box in better condition. We apologize that the drivers didn't make this clear to you, we have requested that they explain this to all customers before leaving. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Goods were well packaged and arrived on time. Very pleased with the product.”

Helpful Report

Posted 5 years ago

Hi Anna, Thank you for your review. We're thrilled to hear that you were pleased with the item, as we pride ourselves on only selling the best items in terms of both style and quality. We hope that you enjoy your furniture, and shop with us again soon! Kindest regards, Chiltern Oak Furniture.

Posted 5 years ago

“Slight hiccup on delivery. Parcel force delivered a day later than expected & said they'd lost it then delivered it anyway! Very pleased with tv table”

Helpful Report

Posted 5 years ago

“Purchased 2 x lovely, well made pieces of furniture. Exceptional value for money”

Helpful Report

Posted 5 years ago

“Great piece of furniture, exactly what’s expected. Delivery on time and communication good. Would shop here again.”

Helpful Report

Posted 5 years ago

“very pleased with my TV cabinet. now need the nest of tables .”

Helpful Report

Posted 5 years ago

“Excellent speedy delivery. Arrived well within time frame given. Very pleased with your company”

Helpful Report

Posted 5 years ago

“Furniture is exactly as in the photos and very sturdy. Came within the time estimates as per their site. Well packaged and all assembled.”

Helpful Report

Posted 5 years ago

“Very impressed with this company and their products It was what we expected when we ordered.Great quality and arrived when they said it would Would definitely recommend”

Helpful Report

Posted 5 years ago

“The console table was delivered very quickly, and it was well-packaged. It did not require any assembly as it was delivered ready to use. It is a well-made solid piece of furniture which looks far more expensive than it was.”

Helpful Report

Posted 5 years ago

“Very happy with my purchase and delivery was super quick!”

Helpful Report

Posted 5 years ago

“Bought before and every order has been delivered promptly with good communication and regular updates. Recommended.”

Helpful Report

Posted 5 years ago

“Easily assembled!”

Helpful Report

Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews