Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant from ordering to delivery. Very pleased with furniture - amazing quality and extremely well packaged. Thank you.”

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Posted 5 years ago

“Love our new TV unit, brilliant service and quick delivery to my front room”

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Posted 5 years ago

“Excellent quality and value! Would use Chiltern again!”

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Posted 5 years ago

“Delivered to wrong place , rang them said if I wanted it delivering to my home i would have to wait another 2 days or i could collect it myself no offer of compensation wasn't really bothered wasn't impressed with the customer service”

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Posted 5 years ago

“we are very pleased with the coffee and lamp tables which arrived as planned and really well packaged. particularly pleased that the coffee table was already assembled. both tables look nice despite not being overly expensive. would recommend this company to others.”

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Posted 5 years ago

“We were very pleased from start to finish with the service on our purchase,,. Would definitely recommend Chiltern to friends and family”

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Posted 5 years ago

“Very pleased with my coffee table and small bookcase. Delivery came as promised too and early in the window - thanks”

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Posted 5 years ago

“I have had quite a few pieces of furniture now from here, absolutely beautiful furniture, easy to deal with and with free delivery, just perfect x”

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Posted 5 years ago

“Brilliant Company! Fast delivery yet again. Would definitely recommend.”

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Posted 5 years ago

“Love the furniture. Well made & good quality. Delivered few days after ordered. Will definitelybuy more in the future.”

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Posted 5 years ago

“The quality and price of this furniture is unbelievable. 100% happy. Very impressed with service in every way. Helpful delivery guys and was kept informed at every stage. Cant praise this company enough.”

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Posted 5 years ago

“I was really impressed by all aspects of the Chiltern Oak service. The simple lamp table was exactly as I hoped, sturdy and good looking. The delivery was quick and the item well packaged. I have now ordered two more! Thank you.”

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Posted 5 years ago

“Started off buying a television table, have since bought another 3 items and am about to order another. What more can I say - brilliant!”

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Posted 5 years ago

“Very pleased with the TV cabinet,delivered on time .”

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Posted 5 years ago

“Excellent customer service in arranging delivery, delivery itself was smooth and efficient, and the furniture is perfect for our needs.”

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Posted 5 years ago

“Was very happy with my wine rack, it fits in perfect with my furniture and looks great.”

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Posted 5 years ago

“Needed a TV cabinet quite quickly and was hoping for a good match for existing furniture. Chiltern Oak website advertised what looked to be a good match at almost half the price of other equivalent cabinets I had seen. Was very surprised at the good quality, it’s a perfect size for the small room and a good colour match. Company were very efficient and delivery was swift and at exactly the time stated by very pleasant gentleman. Would highly recommend”

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Posted 5 years ago

“Apologies, I mistakenly ticked the wrong box yesterday and should have given a 5 star review and not a one star! Here is my original text: I do not normally participate in these reviews but felt strongly that I should on this occassion. Everything promised on website was 100% true. I received a polite phone call to arrange a convenient 2 hour delivery window. The furniture was delivered by 2 men as promised and taken upstairs to nominated room. They could not have been more helpful or pleasant. I would not hesitate to recommend Chiltern Oak to friends and family.”

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Posted 5 years ago

“The delivery has been organised at the defined slot very accurately. The furniture has been brought to upstairs quickly. The full contact details have been provided.”

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Posted 5 years ago

“The sideboard I ordered was delivered really quickly and is even better than expectedly! It looks really good and I believe it will last me for years to come. I was so pleased with it that I have ordered a lamp table and nest of tables to match!”

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Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews