Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,132 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the Falmouth oak 2.0m table which was delivered on 8/1/24, on 15/5/24 we noticed the top paint peeling to reveal cheap wood underneath. This is not an oak table. Despite reaching out through Facebook, email, phone and the enquiry from I have been unable to get a reply. Emails bounce back, the calls are ok hold for around 20 minutes then cut off and other methods of contact have been ignored. I paid a considerable amount of money for this table that isn’t even fit for Purpose! I will be reporting this to trading standards and all other relevant parties as this is ill described on your website, deceptive and not fit for use under the sales of goods and services act. I would like to resolve this matter if someone would kindly get in touch. As mentioned I have reached out and sent photos on all above methods so I’m sure you can find one method to contact me. For anyone thinking of purchasing this…. Don’t!”

Helpful Report

Posted 10 months ago

“Damaged item delivered, no answer on the phone and emails are undeliverable? Assume gone bust?”

Helpful Report

Posted 10 months ago

“I ordered a bedroom stool online. I'd seen it elsewhere and it was more money so I'm glad I sent for it from Chiltern Oak. It arrived very well packaged and is just as described. A very good quality piece of furniture.”

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Posted 11 months ago

“After having 3 x TV units all delivered and returned due to damaged items I eventually just gave up............the quality of the painted wood units is just awful. I even tried a different colour for a different range and manufacturer too. Absolutely shocking !”

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Posted 1 year ago

“Excellent item”

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Posted 1 year ago

“Nice Product”

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Posted 1 year ago

“Nice Product”

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Posted 1 year ago

“Nice Product”

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Posted 1 year ago

“Nice Products”

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Posted 1 year ago

“Nice Product”

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Posted 1 year ago

“nmkloijdfghjk,mnbvg”

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Posted 1 year ago

“Nice Product”

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Posted 1 year ago

“Excellent item”

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Posted 1 year ago

“ytdfjhgugbhnb”

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Posted 1 year ago

“234rtgbvcwertyuj”

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Posted 1 year ago

“Nice Product”

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Posted 1 year ago

“prommmmmmmmmmmmmmmmmm”

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Posted 1 year ago

“I purchased an extending table and chairs and I’m delighted with the service, delivery updates and the actual items. They were well packed and delivered to me dining room.”

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Posted 1 year ago

“we have a great search.”

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Posted 1 year ago

“Lovely small unit - sturdy and classy. Looks lovely.”

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Posted 1 year ago

Chiltern Oak Furniture is rated 4.6 based on 3,132 reviews