Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality furniture at a good price. Delivered promptly and with care. Communication good.”

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Posted 6 years ago

“Very pleased with my purchase”

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Posted 6 years ago

Hi Marie, Thank you for the 5*'s! We really appreciate you taking the time to leave such a kind and thoughtful review! Enjoy your furniture! :)

Posted 6 years ago

“Excellent quality bedside tables and unbeatable price. Quick delivery and the items these were the best packaged furniture we have ever had delivered. Would recommend highly and would certainly use Chilton Oak furniture again.”

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Posted 6 years ago

Hi Julia, Thanks for the excellent review! We love nothing more than to hear from our satisfied customers! We hope you shop with us again soon! :)

Posted 6 years ago

“Would definitely recommend to anyone. Brilliant customer service. Excellent quality furniture and great price! Was a bit unsure of ordering furniture online when you haven’t seen it but would definitely buy again from this company! Emailed customer services to ask a question and they communication was excellent. Got back to me the same working day.”

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Posted 6 years ago

“Excellent solid oak furniture it's arrived within a week from ordering very very happy”

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Posted 6 years ago

“Amazing service and top quality furniture. Would highly recommend. Antonia and Abby very professional about the order and arranging delivery. Michael and Mark very friendly and reassuring about the construction of the furniture when delivered. Very pleased with all items ordered and service given.”

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Posted 6 years ago

Hi there Jacki, Thanks for the excellent review! We're pleased to hear that you were happy with our service as we firmly believe in putting the customer at the heart of the business! We hope that you enjoy your furniture! :)

Posted 6 years ago

“EXCELLENT SERVICE AND COMMUNICATION FROM BEGINNING TO END. I LOVE THE FURNITURE I SELECTED. TOP QUALITY FURNITURE WHICH WAS VERY WELL PACKED. DELIVERY AT THE TIME SPECIFIED AND DELIVERY GUYS PLEASANT AND HELPFUL. A GOOD EXPERIENCE. THANK YOU!”

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Posted 6 years ago

“Very pleased with the prompt service. The items I bought arrived intact and in very good condition. My only slight criticism, and has nothing to do with the service or the goods, is that there were no after-care instructions included.”

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Posted 6 years ago

“Lovely solid sideboard. Good service, kept updated and arrived quickly. Would deal with Chiltern Oak again.”

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Posted 6 years ago

“Delivered built, well packed although it was left in my lounge upside down by the delivery drivers, thankfully it wasn't too heavy for me to turn over once i had removed the packaging. The sideboard itself is lovely, nice size, well made although the design does have small diamond shapes on the four corners of the doors which we didn't know about but that was our fault as we didn't see them. I would have given it a "very good" except the middle legs let it down as they are not stained the same colour as the other legs and the whole of the sideboard and as you can see them from certain places you can see the plain uncoloured blocks and it is such a shame because that really does let the sideboard down, we have now got to stain them ourselves once we have found the right shade of colour,”

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Posted 6 years ago

“Fantastic service from the point of ordering my item, to it being delivered. Thank you.”

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Posted 6 years ago

“Very pleased with purchase.”

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Posted 6 years ago

“Looks Even better than I expected. Efficient ordering and delivery. Thank you.”

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Posted 6 years ago

“Delivery was well within 2 hour time slot given . I asked for white glove service and my table was up and ready to use within 10-15 minutes and all boxes and other packaging were removed and taken away. I am very pleased with all my furniture and I would recommend Chiltern Oak.”

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Posted 6 years ago

“Excellent service. Lovely product”

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Posted 6 years ago

“Was really pleased with both my corner t v cabinet (which fits perfectly where I wanted it to go) and the small lamp table. Really nice finish and well made.”

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Posted 6 years ago

“Item was delivered exactly when they said and in perfect condition. Very impressed. Will definitely use again especially with no delivery charge. Brilliant.”

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Posted 6 years ago

“Delighted with tv unit and would recommend chiltern oak . Their service was extremely good.”

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Posted 6 years ago

“Delivered when promised. Good price. Well made and certainly well packaged and protected. There was no worry of it arriving damaged. Very pleased with colour and product.”

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Posted 6 years ago

“Ordered two bedside tables and a chest of drawers. Good communication from company and plenty of advice given regarding delivery of items. Very pleased with items purchased.”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews