Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,131 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,131 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My one drawer/3 basket cabinet was delivered on time and to the designated place. It was well packaged with plenty of bubble wrap and polystyrene inside the box. I'm delighted with the quality of the cabinet and how well it fits with the other furniture in our sitting room. It's used for storing knitting and sewing.”

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Posted 4 years ago

“Perfect piece of furniture love it.so easy to order and very helpful staff”

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Posted 4 years ago

“Ordered late evening... arrived 36 hours later.. good quality item very pleased.”

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Posted 4 years ago

“I rang the company first regarding a stool for the dressing table as they did not have one in stock for the colour we wanted. The lady on the phone was very helpful and advised me of a different colour what would match the one we wanted. It was delivered within a few days of ordering which was excellent considering lockdown etc. The furniture was lovely when it arrived only had to assemble the mirror and the stool matched perfectly. Very happy with the furniture would highly recommend this company.”

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Posted 4 years ago

“Very good quality stylish furniture at competitive price with an excellent delivery service.”

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Posted 4 years ago

“Good quality furniture securely packaged and delivered when they said”

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Posted 4 years ago

“love my tv stand! so nicely made and really pretty. thank you!”

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Posted 4 years ago

“I have bought a few bits from chilton .Every time is the same always turn up when they say but most of all always quality. A very big thank you again thx john”

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Posted 4 years ago

“Pleased with how it looks. Delivered next day as promised. Very good value for money.”

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Posted 4 years ago

“I could not have asked for a better service. What an excellent product. Would use again. I cannot rate it high enough.”

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Posted 4 years ago

“We are very disappointed with our Valentino Sideboard. Unfortunately, due to delays in the completion of our house build, we were unable to open the shipment of this unit until outside the 14 Day returns period. When we did open it on 23 December we found that, despite the best efforts of a skilled kitche fitter, some doors are misaligned and will not close properly. The bottom drawer will not close fully. I have attached photos.”

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Posted 4 years ago

Hi Richard. I'm sorry to hear that there are some issues with the product you've received. Although I can see your order on our system, I am unable to see any correspondence with Customer Services regarding this matter. Given the circumstances regarding the opening of the product, if the packaging has been retained I would be happy to discuss collection and either replacement or refund depending on your preference. Kind regards, Chiltern Oak Furniture.

Posted 4 years ago

“Just received two lovely bedside cabinets, very pleased with the quality thankyou. Also a prompt reliable service”

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Posted 4 years ago

“I recently ordered a T.V. cabinet. Despite the reasonable price it is of very good quality .The customer service was excellent even when I changed the delivery date. I want to furnish my home with this company's furniture now (bed next!)”

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Posted 4 years ago

“Great price & great coffee table, Quick Delivery well packed, not difficult to put together. Very Well received. S.Harmsworth.”

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Posted 4 years ago

“I ordered white painted bedroom furniture from Chiltern Oak, dressing table, stool and chest of drawers. I couldn’t have been more pleased. The furniture was perfect - exactly what I wanted. Delivery was prompt and delivered well packaged. I am looking to order more furniture, the items I want are out of stock at the moment but I will wait until they come in. In my opinion - well worth the wait!”

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Posted 4 years ago

“Purchased Gloucester Seagrass 4 drawer Chest in midnight Grey Really impressed ordered Saturday received it on Tuesday. So lovely to receive a piece of furniture so well packaged and in perfect condition. Love the colour and the size fits perfectly in my entrance porch cannot praise Chiltern furniture enough keep up the good work.”

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Posted 4 years ago

“Lovely quality furniture and a very reasonable price. Our only issue has been the smell of the integrated seagrass baskets - they still smell awful a few months since delivery! :-(”

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Posted 4 years ago

“Our dining room suite looks solid,well made and beautiful, exactly what we wanted. Only slight problem was during delivery,a wooden chair back had been damaged. The company sent a replacement within 48 hours with no fuss or quibbles. Amazing furniture,great company.”

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Posted 4 years ago

“Don't even bother looking elsewhere!!! As for quality, customer service and the promised delivery before Christmas, Chiltern Oak Furniture has made my wife very happy indeed. Olivia and Emily Poppy went above and beyond at customer service. Keep up the good work and thanks again.”

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Posted 4 years ago

“Delivered safely today ,in time for Christmas, thrilled and delighted, our new oak small coffee table fits perfectly into our current living room decor. Easy assembly, superb quality, perfect proportions. Professional first class service. Well done team Chiltern . Happy customer.”

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Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,131 reviews