Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful solid oak coffee table ,I am very pleased and happy bought this beautiful coffee table, it look fantastic.i am very satisfied about efficient delivery service as well.”

Helpful Report

Posted 7 years ago

“Prompt delivery. Good price. However it would be helpful to share information that pick-up of orders is possible. I was very close to cancel the order as weekend and late delivery was not possible. Fortunately the courrier service provided pick-up options. It is a bit late in the process if we can only know the delivery options once the courrier service gets in touch. Your email help was quick and rescheduled order date but did not tell me about pick-up option.”

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Posted 7 years ago

“Great service, prompt and efficient and the furniture was lovely for the price. I'm looking at buying more oak furniture from you. Thank you.”

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Posted 7 years ago

“Excellent quality wood. Easy to make up nice clear instructions.. Next day delivery as promised. Excellent value for money half the cost of buying on the High Street.”

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Posted 7 years ago

“Two bedside cabinets arrived when they should and well packaged”

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Posted 7 years ago

“We are very pleased with the quality and look of the furniture and would recommend your firm.”

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Posted 7 years ago

“Nice bedside cabinet,well made,reasonably priced and shipped very quickly”

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Posted 7 years ago

“Bought two bedside tables very pleased just what I wanted. Delivery service very good also would recommend this company”

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Posted 7 years ago

“Good solid wood furniture and looks lovely too. Well made and very impressed with the quality and service, thank you.”

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Posted 7 years ago

“These are super little bedside tables - very well made and very good looking. Superb value for money and super-quick, free delivery. Highly recommended.”

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Posted 7 years ago

“Excellent service. 2 hour delivery slot. Arrived on time. Excellent quality purchase.”

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Posted 7 years ago

“Kept item for me and delivered on time and about £100 cheaper than Oak Furn Land”

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Posted 7 years ago

“Excellent product with very speedy delivery”

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Posted 7 years ago

“So pleased with my furniture thankyou”

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Posted 7 years ago

“The two lamp tables were exactly what I had been searching for and at a very reasonable price. Delivery was fast and I knew when the items would be delivered during the day. Would definitely use again.”

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Posted 7 years ago

“Delivered promptly, well packaged and great quality and good price!”

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Posted 7 years ago

“Items arrived really quickly and very well packaged, took me a while to unwrap all the protective layers, really good quality. I wouldn't hesitate to recommend to family and friends.”

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Posted 7 years ago

“Absolutely shocking service. Was given time slot. Waited in for my delivery and no one showed up. I am actually still waiting for my delivery!!! Have rang the office numerous times & been told it's on it's way!! I would never ever buy from this site again! Disgusting customer service”

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Posted 7 years ago

“Great product at best price on line, with speedy delivery”

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Posted 7 years ago

“Sturdy and well made. Best price I could find on the net. Quick delivery.”

Helpful Report

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews