Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,125 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,125 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality and very modern look. Our lounge and dining room match!”

Helpful Report

Posted 3 years ago

“I love my new tv unit it goes lovely with my new display unit that I recently purchased also when I move house I’m hoping to purchase a dining table & sideboard eventually.”

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Posted 3 years ago

“I bought a green painted bedside cabinet. I liked the appearance and the wooden top is well made. Less attractive are the plastic runners for the drawers and the apparent inability to take the out completely. I also found that I couldn't close the drawers easily, and rang the company to ask whether there was an adjustment that could be made. The girl who answered did not know and promised to get to get back to me after finding out. She never did which is both poor customer service and could mean there is no adjustment. Perhaps they will become easier in time as the problem is not so great as to warrant a return. However, it does not encourage me to buy from them again.”

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Posted 3 years ago

“First dealing with Chiltern Oak Furniture and was pleased with ordering process, speed of delivery and very competitive prices.”

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Posted 3 years ago

“Great dining chairs, good value and fast delivery. No problems at all, very pleased. I would buy from Children Oak Furniture again.”

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Posted 3 years ago

“Lovely tables, exactly like the photo, very pleased with them”

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Posted 3 years ago

“Very sturdy, well built and looks great. Really pleased with the purchase. The sizing is ideal and is great value.”

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Posted 3 years ago

“Perfect table and easy to put together. Arrived on designated day and packaged well. Would definitely buy from again.”

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Posted 3 years ago

“What we have received has been excellent but there appears to be a waiting time for the matching two other items whether due to Brexit, Covid or another…. so a bit disappointing!”

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Posted 3 years ago

“Excellent service from Ordering to Delivery very pleased with my Stone Grey Rutland Wine Cooler.”

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Posted 3 years ago

“I bought 2 tables I am very happy”

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Posted 3 years ago

“Ordered rustic oak tv unit, small bookcase and nest of tables. Ordered on the Friday and received an email on Saturday morning to say they would be delivered that afternoon. Arrived on time and so unbelievably well packaged that they couldn't possibly have been damaged in transit. Beautiful furniture, solid and no assembly required which is a bonus. Already looking to update bedroom furniture from here.”

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Posted 3 years ago

“Our table and chairs came today, very well packed. Easy to put together. very pleased with our choice goes with our kitchen it was really hard to find a blue table and matching chairs thank you Chilton oak furniture.”

Chiltern Oak Furniture 5 star review on 8th May 2021

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Posted 3 years ago

“I was incredibly disappointed as I ordered from you as the item I wanted said no assembly needed yet when it arrived I had to put it together. I could have got a cheaper table from another retailer if I wanted to put it together.”

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Posted 3 years ago

“item arrived next day, very well packed, very pleased it was just what i wanted and at a very competitive price”

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Posted 3 years ago

“Ordered two Vienna grey studded dining Chairs .Well made solid chair . Great price .Delivery was fantastic.”

Chiltern Oak Furniture 5 star review on 6th May 2021

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Posted 3 years ago

“Love my furniture, solid ,well made and not over priced. Delivery was fantastic, one item delivered the next day, the next within two days. I was able to choose when I wanted my orders delivered. Great service”

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Posted 3 years ago

“Well made furniture, very pleased”

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Posted 3 years ago

“Excellent service throughout.”

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Posted 3 years ago

“Really impressed! First time using this company and will use again. Order Tuesday evening and arrived first thing Thursday! Highly recommend. Thank you”

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Posted 3 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,125 reviews