Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my furniture, very friendly delivery drivers. Excellent service would definitely recommend chiltern oak furniture ??”

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Posted 7 years ago

“So pleased with furniture - really well packaged and delivered on time after being given a 2 hour slot - impressed with this. Ompany”

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Posted 7 years ago

“Delivered promptly and well packaged, very competitively priced. Thankyou”

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Posted 7 years ago

“I am thrilled with the service I received from Chiltern Oak Furniture. The order was placed with the utmost ease, delivery was fast & efficient and the units are absolutely beautiful. I wouldn't hesitate to buy from Chiltern again. Thank you”

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Posted 7 years ago

“Goods delivered on time and unpacked and assembled quickly. Very pleased with the quality of all the items. Special thanks to Chris in sales for his help.Will definitely use Chilterns Oak again.”

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Posted 7 years ago

“Absolutely made up with my unit and table lamp. Excellent quality, quick delivery and value for money. I'd order from you again, thank you :)”

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Posted 7 years ago

“The quality was excellent. Delivery drivers were amazing although got a bit lost, but gave them directions over the phone due to our house being a new build. Would recommend chiltern oak for quality and price. Would use again definately Thank you chiltern oak”

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Posted 7 years ago

“The sideboard & cd stand in oak(ready made which is a bonus) are lovely & look great in my living room. Quickly delivered & well packed. Would definitely recommend & would order again from chiltern ????”

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Posted 7 years ago

“Great furniture and was delivered on time and well packaged, I have only given a four star review due to the fact that the two chaps who delivered the furniture refused to take the packaging materials away, they told me that I should have paid more if had wanted them to take it, perhaps this was a ploy for me to pay them a cash payment, who knows. the furniture came from Vietnam and is very well made, the quality is good and it looks nice.”

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Posted 7 years ago

“good pricing, good quality furniture, delivery excellent”

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Posted 7 years ago

“More than pleased with the furniture for the price !! It was all really well packaged .I love it ,it looks very nice . Thank you”

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Posted 7 years ago

“First rate customer service Quick delivery and pleasant courteous replies to any questions Would not hesitate to use them again”

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Posted 7 years ago

“excellent service from ordering to delivery good quality bedside cabinets at a good price would recommend this company to family and friends”

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Posted 7 years ago

“We ordered a oak wine rack, was just as description described, was very pleased as had taken time in making sure was ordering an item that would fit in with other furniture and the right size for the space. Delivery etc first class. Will order again from you in future”

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Posted 7 years ago

“Nice piece of furniture very pleased with it ,was pleasantly surprised that it came with 2 sets of handles . Delivery was prompt and very efficient , plus the phone call an hour before arrival was good . Was also very pleased that Chiltern Oaks price was £105 less than one of their competitors”

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Posted 7 years ago

“Bookcase exactly as picture beautifully packed delivered on time thrilled with purchase , am now looking at bedroom furniture Pat Lincoln”

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Posted 7 years ago

“Ordered and received delivery within days. Very happy with service and would recommend. Satisfied from Northumberland.”

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Posted 7 years ago

Thank you for the amazing feedback! We're glad you're pleased with our customer service, as it's something we pride ourselves on.:)

Posted 7 years ago

“TV Cabinet just as the picture, arrived on time, well packaged and value for money”

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Posted 7 years ago

Thanks very much for the excellent feedback! We really appreciate it. Enjoy your new furniture. :)

Posted 7 years ago

“Good quality joinery, specifically dovetail joints in drawers and inlaid to top. Very happy with prompt delivery. Excellent value for money for a ready assembled solid wood product.”

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Posted 7 years ago

Thanks for the kind words Margaret. We really appreciate that you've taken the time to review us. :)

Posted 7 years ago

“just what I was looking for, I needed the tables to match my china cabinet,and the colour was perfect,the only thing I regret is, I wish I had got the set of 3.”

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Posted 7 years ago

Hi Norma. Thanks very much for the kind words. We really appreciate it. :)

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews