Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect fit on each side of our king size bed in our small London flat.”

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Posted 7 years ago

Sounds great! Thanks very much for taking the time to review us. We really appreciate it. :)

Posted 7 years ago

“A quick service with good easy to build furniture.”

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Posted 7 years ago

Thanks for the 5* Review. Enjoy your new furniture. :)

Posted 7 years ago

“Order arrived promptly and as described. Delighted with the quality and price of the product. Had been searching for the item for ages and glad I checked the site!”

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Posted 7 years ago

Thanks for the excellent feedback Michael! We really appreciate it. :)

Posted 7 years ago

“Good product. As described. Well packaged. No assembly required. Delivered on time.”

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Posted 7 years ago

Glad that you're pleased with everything. Thanks for shopping with us. :)

Posted 7 years ago

“Has the size of table that we wanted”

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Posted 7 years ago

Hello there. Thank you for taking the time to leave us a review. I understand having spoken to you that you were happy with both the service and item you've received. We look forward to hearing from you again in the future. Kind regards, Chiltern Oak Furniture.

Posted 7 years ago

“Lovely product. Good quality”

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Posted 7 years ago

Thanks for the kind words! :)

Posted 7 years ago

“Excellent service, very quick to respond to questions. Great delivery service, taking my drawers upstairs to the room that they were meant for. Love my drawers. Will definitely buy from here again.”

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Posted 7 years ago

Thanks for taking the time to leave us such an excellent review! We really appreciate it. Enjoy your new furniture. :)

Posted 7 years ago

“Great service and great prices, love my furniture, thank you !!”

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Posted 7 years ago

No problem! Pleased that you love your new furniture. Hope to hear from you again in the future. :)

Posted 7 years ago

“Furniture arrived minus the dressing table. Chiltern organised a courier to deliver to Scotland the following day. Great quality furniture.”

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Posted 7 years ago

Glad we managed to get that sorted for you. Thanks for the excellent review. :)

Posted 7 years ago

“Excellent customer service and very good quality. The furnature was all very well packaged to ensure it was protected.”

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Posted 7 years ago

Thanks for the kind words, we'll pass them on to the guys in Customer Services. Thanks for buying from us and for reviewing us also. :)

Posted 7 years ago

“We are delighted with our purchase, it finishes the room off perfectly!”

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Posted 7 years ago

Glad to hear it! Thanks for taking the time to leave us such positive feedback. :)

Posted 7 years ago

“From ordering to unpacking was no problem”

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Posted 7 years ago

Thanks for the 5 Star feedback! :)

Posted 7 years ago

“Excellent products at very good prices. Customer service we were very helpful and understanding of our needs.”

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Posted 7 years ago

That's great to hear. I'll pass on your thanks to the Customer Services team. Thanks for your order. :)

Posted 7 years ago

“Excellent quality and excellent price!...”

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Posted 7 years ago

Thanks for the kind words David! We really appreciate it. :)

Posted 7 years ago

“My order was delivered very efficiently as stated and the bookcase was very well packaged. Excellent service &would recommend to anybody. Thank you Chiltern.”

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Posted 7 years ago

No problem! Thank you for choosing Chiltern Oak for your furniture purchase. :)

Posted 7 years ago

“Excellent service Product delivered when specified, excellent quality”

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Posted 7 years ago

Thanks Roger! We really appreciate the excellent feedback. :)

Posted 7 years ago

“Very fast delivery, reasonable pricing and well made.”

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Posted 7 years ago

Thanks for the 5* feedback! We appreciate that you've taken the time to review us. :)

Posted 7 years ago

“Excellent quality and first rate delivery service. Very pleased and will use this company again.”

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Posted 7 years ago

Thank you very much for the kind words! We look forward to hearing from you again in the future. :)

Posted 7 years ago

“The delivery was fast and the item was packaged well and arrived in good condition. The item was described as solid and veneer oak bookcase. I'm not sure which parts are solid oak and maybe the description should be reviewed by seller as I would suggest that it's more veneer than solid. That said it looks lovely in my newly decorated livingroom.”

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Posted 7 years ago

Hello there. The side panels on your item are oak veneer however the frame in its entirety is indeed solid oak. I'm pleased that you like the item. :)

Posted 7 years ago

“Good solid oak, perfectly made & well worth the money!”

Helpful Report

Posted 7 years ago

Glad to hear it! Enjoy your new furniture. Thanks for taking the time to leave us a review.

Posted 7 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews