Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality item, very fast delivery”

Helpful Report

Posted 6 years ago

“Order was delivered within a few days, delivery driver texted with his name and and time of delivery, packaging was strong and secure so no damage to oak shelves in transit. Item was a seven shelf CD storage tower, looks lovely, only niggle is that it's advertised as cd storage but doesn't give any indication as to how many cd's it holds. I tried to calculate by measuring a section of cd's then dividing them into an approximation of shelf size by using the measurements given on the description, unfortunately I have about 10 cd's too many! An extra shelf would have been ideal.”

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Posted 6 years ago

“I love my furniture just as expected, solid, well made, veey happy, which is why i have given it a 5, my only issue was i had to pick the parcel up from DPD as the wrong postcode had been put on the parcel, one number had been missed out,”

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Posted 6 years ago

“Quality furniture at great prices good delivery service”

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Posted 6 years ago

“Fantastic service and amazing quality furniture. I will definitely be using chiltern oak furniture again.”

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Posted 6 years ago

“Good value for money - arrived in perfect condition. Ideal for side of sofa for remotes,magazines etc.”

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Posted 6 years ago

“Good solid little table. Arrived when expected. Happy with everything”

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Posted 6 years ago

“Bought the white compact console table with 2 drawers and oak top for my hall. It arrived well packaged and fully assembled 2 days after ordering! Looks exactly how it does on the pictures. Very good for a fantastic price. Very pleased.”

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Posted 6 years ago

“Very pleased with the furniture ordered from chiltern oak furniture. Amazing quality, delivered very fast all ready assembled. Thank you great customer service”

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Posted 6 years ago

“Absolutely love my TV unit.. delivery was really quick and unit was very well packaged... looking forward to adding to my collection, would certainly recommend Chiltern”

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Posted 6 years ago

“Order arrived when it should and quality of furniture excellent. Very Happy”

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Posted 6 years ago

“Wrong product delivered but correct one delivered the next day. Both deliveries at the time stated.”

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Posted 6 years ago

“Very good enquires service. Delivery only took a couple of days and was within the 1 hour allocated time slot. Good value.”

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Posted 6 years ago

“Lovely Oak furniture”

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Posted 6 years ago

“Good quality, easy to deal with, prompt and efficient delivery”

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Posted 6 years ago

“The unit I bought is very good quality and plus the delivery service that I received from Joe and Sam was excellent service as nothing was to much trouble as especially as I have a disability and I am unable to move the unit myself they were very willing to put the unit where I wanted it put. plus they were both very friendly and a great laugh”

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Posted 6 years ago

“I ordered by Oak Wine Rack from Chiltern Oak and I am very impressed with their service. I ordered it on a Saturday and it was delivered the following Thursday at a time and date to suit me. Very happy customer.”

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Posted 6 years ago

“Beautiful furniture. The quality is very good and I will be buying more items”

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Posted 6 years ago

“It looks lovely and everything we needed to finished our living room off.”

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Posted 6 years ago

“We love our new purchase!”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews