Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.59

4.6 Rating 3,126 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased by the look and quality of a pair of bedside cabinets which match the oak bed frame really well. Very speedy delivery.”

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Posted 6 years ago

“Prompt confirmation of order and excellent delivery the following day. Definitely use them again.”

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Posted 6 years ago

“Nice quality, well packed and quick delivery”

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Posted 6 years ago

“Love my new wine table, just fits by my chair lovely. Very reasonable price , lovely finish and your service and delivery were excellent. Thank you”

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Posted 6 years ago

“Excellent service. Good sturdy stool and a flat pack even an eighty year old could manage.”

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Posted 6 years ago

“Very happy with this. A bit larger and a bit chunkier than I expected but still very pleased with it.”

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Posted 6 years ago

“Easy to use website, fast delivery.”

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Posted 6 years ago

“Beautiful side table. Lovely light oak colour. Very competitively priced”

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Posted 6 years ago

“Fantastic value, i didnt expect my tv unit would look as good as it does, really good value for the money, delivery guys were brilliant, very friendly and efficient. I will definately buy more furniture from Chiltern.”

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Posted 6 years ago

“Prompt delivery (after previously being let down by another, more well known company). The Kensington range purchased for daughter’s bedroom look great and are well made - much better than I expected for the price! Overall I think we got good service and quality furniture, all for a great price. I just wish I’d bought the matching mirror for the dressing table - I ended up going back for it so am grateful for the free delivery!”

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Posted 6 years ago

“I was very pleased with my tv cabinet and the free delivery was an even better bonus The delivery guy was excellent Definately will be buying the Chester sideboard soon A big well done to all concerned”

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Posted 6 years ago

“Everything worked as it should.”

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Posted 6 years ago

“Good well made oak wardrobe and bedside tables,delivered as promised. Had to assemble the wardrobe.”

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Posted 6 years ago

“Delivery on time Excellent quick service”

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Posted 6 years ago

“I ordered the tv unit and chest of drawers, was so pleased with them. Look so nice and the delivery men were polite and helpful.”

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Posted 6 years ago

“The furniture arrived in good condition paint finish was good”

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Posted 6 years ago

“Great product at a great price. Delivery service great as well.”

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Posted 6 years ago

“Furniture looks great, website was easy to use. Delivery was easy to book outside my work hours and was prompt. Advice on setting up furniture was useful, overall a really easy experience to get 3 new bits of living room furniture. I also liked that both big pieces (tv unit and sideboard) came already assembled.”

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Posted 6 years ago

“I ordered a settee recently from a well branded company and have had nothing but trouble so I was becoming frustrated and losing faith in companies. I have just bought five items of furniture from chiltern oak and there absolutely fantastic. Well described on the internet, good customer service and delivery and the products are very well made and packaged. I cannot fault Chiltern Oak the furniture makes my room look lovely. Thank you very much for restoring my faith in companies and I have recommended you to my family and friends. I am so pleased”

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Posted 6 years ago

Hi Carol, Just WOW! Thank you for such a fantastic review, we're beyond thrilled that you found every element of your experience with us to be ideal, we pride ourselves on putting the customer first by giving them an excellent 360 degree service, we hope that you come back and shop with us soon and enjoy your furniture! :)

Posted 6 years ago

“Price and delivery on time as promised.”

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Posted 6 years ago

Hi Brian, Thanks for the great review, we really appreciate it! We hope that you enjoy your furniture and shop with us again some time soon! :)

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,126 reviews